5 Replies Latest reply on Apr 4, 2017 7:30 AM by Intel Corporation

    NUC6i7KYK - Fan constantly on after shut down

    AA_Anonymous

      Hello,

       

      I purchased the Skull Canyon on Friday and installed Windows 10 last night. At some point after installing drivers, updating BIOS and Win10 updates, I turned off the computer and the fan instantly went to high speed and will not turn off.

       

      The only way to "fix it" is to completely unplug the unit.

       

      I do not have time to RMA this unit. Please tell me how to fix it or roll back all the firmware updates. I switched to a fresh hard drive and it's still doing the same thing.

       

      Rolled back BIOS one version also.