6 Replies Latest reply on Apr 17, 2017 3:58 PM by Intel Corporation

    Unable to install Intel HD Graphics

    Advaith3600

      I recently updated my Windows to 10 pro (64-bit).

      My Processor is Intel Pentium G2030 @ 3.00GHz.

      I downloaded drivers from Download Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.33] both zip and exe file.

      But i am getting the error like --

      This computer does not meet the minimum requirements for installing the software.

      I don't have any Intel Hd graphics name listed under Display Adapters.

      I have a Geforce GT210 graphics card on my pc as well.

      Please tell me how to install Intel HD Graphics and access Intel control panel.

        • 1. Re: Unable to install Intel HD Graphics
          Al Hill

          By having an add-on card (GT210), your motherboard has probably disable the onboard graphics (Intel HD graphics).   Many systems allow only one or the other.  To have the Intel graphics, remove the GT210.

           

          You may also want to look at your BIOS settings for any video options.

           

          Doc

          1 of 1 people found this helpful
          • 2. Re: Unable to install Intel HD Graphics
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello:

            Thank you very much to for the information provided above.

            To :

            Thank you very much for joining the Intel® graphics communities.

            In addition to the comments above, if you want to keep using the video card then the graphics that the system needs will be the ones provided by the manufacturer of the video card, I looked for them but I see the ones for GT220 or G210, the model you gave us GT210 is not showing:

            http://www.geforce.com/drivers

            Now, if you remove the video card and since the processor works with Intel® HD Graphics, on the following link you will find the latest graphics driver for the processor you are using:

            Driver 4276:

            https://downloadcenter.intel.com/download/25313/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=74749

            Any further questions, please let me know.

            Regards

             

            Alberto

            1 of 1 people found this helpful
            • 3. Re: Unable to install Intel HD Graphics
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              , I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?
               
              Any questions, please let me know.
               
              Regards,
              Alberto
               

              • 4. Re: Unable to install Intel HD Graphics
                Advaith3600

                Thank you sir for your answer.

                My graphics card is Asus Nvidia GeForce 210, sorry for the wrong information in the question.

                 

                After searching a lot I found a driver which installed on my system (not remembering the link )

                After installing it I could find a shortcut to Intel Control Panel but I am unable to open it.

                I cannot find Intel properties in right-clicking the desktop.

                When I disable Nvidia card I could not find Intel HD Graphics in display adapter properties instead I could find Microsoft Basic Display Adapter.

                 

                My processor is Intel Pentium G2030 @ 3.00Ghz

                motherboard is ga-h61m-s

                 

                Will there be any problem related to my OS? Mine is Windows 10 Pro

                Note: I did't uninstalled or removed my Nvidia Graphics card instead I only disable it.

                 

                Thank You

                • 5. Re: Unable to install Intel HD Graphics
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  , You are welcome. No problem.

                  If you connect the video card and installed the Nvidia graphics driver, then the Intel® graphics control panel will not work, since the Intel® graphics controller is disable and it is not working, that is also why you cannot see the Intel properties when you do a right click on the desktop.

                  Now, when you disable the video card, the BIOS still might recognize it, same thing with Windows, so if you want to use the Intel® control panel, please disable the Nvidia card and then disconnect it from the board, that way you will be using Intel onboard graphics and you should be able to install driver 4276 which is supported by Windows® 10 and access the control panel.

                  I was looking for the graphics driver provided by Gigabyte, but for some reason it is not listed:
                  http://uk.gigabyte.com/Motherboard/GA-H61M-S-rev-10#support-dl

                  Please let me know the results of trying the steps above.

                  Any questions, please let me know.

                  Regards,
                  Alberto

                  • 6. Re: Unable to install Intel HD Graphics
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    , I just wanted to check if the information posted previously was useful for you, and if you need further assistance on this matter?
                     
                    Any questions, please let me know.
                     
                    Regards,
                    Alberto