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Thank you for contacting the Intel community.
What is your system model?
Is your system connected to a TV? If so, what is your TV model and how do you have it connected?
Are you using dual display in clone mode or extended display by any chance?
Please attach your system information, you can use the Intel SSU (System Support Utility) (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility):
Download Intel® System Support Utility
- Download the utility
- Run the exe and select ‘Scan’
- Save and include as an attachment in the Intel Community Forum
See at the following link how to get the report for Intel® Graphics Drivers:
Please let me know this information to check the reasons why you don’t get these resolutions.