2 Replies Latest reply on Apr 5, 2017 5:02 PM by Intel Corporation

    ALC662 : no sound

    BenPr

      Hi all,

       

      My problem is I have no sound, here is my config.

      Thanks fro your help.

       

      Ben

       

      BASIC

      Collapse/Expand SYSTEM INFORMATION
      Computer Manufacturer Beijing Cloud Times
      Computer Model S29X
      Operating System (O/S)  Microsoft Windows 10 (build 14393), 64-bit
      Operating System Build (O/S)14393
      Operating System (version)  10.0.14393
      System RAM  16 GB
      CD or DVD Device 
      System Hard Drive Overview
      System Total Storage Size:223.1 GB
      Local Disk C:\223.1 GB
      Used space:25.7 GB
      Free Space:197.4 GB
      Collapse/Expand GRAPHICS INFORMATION
      Graphics Product [1]Intel®HDGraphics4200
      Graphics Driver Version 20.19.15.4531
      3D AccelerationYes
      Hardware Transform & Lighting Support Yes
      Video Memory3.0 GB
      Vertex Shader Support 5.0
      Pixel Shader Support 5.0
      Microsoft DirectX* Version 11.0
      Collapse/Expand MOTHERBOARD INFORMATION
      Manufacturer not detected
      Model S29X
      AA Numbernot detected
      BIOS VendorAmerican Megatrends Inc.
      BIOS VersionAmerican Megatrends Inc. 4.6.5
      BIOS Release Date03/14/16
      System Memory16 GB
      Sound CardPériphérique High Definition Audio
      Collapse/Expand PROCESSOR INFORMATION
      ManufacturerIntel
      Model Intel(R) Core(TM) i3-4020Y CPU @ 1.50GHz
      Intel Processor analysis toolsIntel Processor analysis tools
      CPU Speed1.5 GHz
      Link to Processor SpecificationLink to Processor Specification