Ayuda se me congela la pantalla

Hello UnHomunculo,
 
I understand screen freezes up when you are playing a computer game.
 
Let me apologize for any inconvenience this issue may be causing to you.
 
In order to help you better I would like to gather more information about the configuration you have in the computer.  Please reply to this email attaching the .xml file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
 
Let me also know the name of the computer game you are having issues with.
 
Regards,
Fred

Hello UnHomunculo,
 
Thanks for the additional information you are providing.
 
I would like you to try updating the graphics driver.  Please download the driver that is on this link https://downloadmirror.intel.com/26229/eng/win64_154028.4501.zip
 
Install that driver with the steps that are on this YouTube video https://www.youtube.com/watch?v=S1KzoQDjMMY
 
The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.
 
Let me know if the issue persists or not.
 
Regards,
Fred

Hello UnHomunculo ,
 
Were you able to try the driver update I provided?
 
In case you need further assistance just let me know.
 
Regards