5 Replies Latest reply on Apr 11, 2017 5:38 PM by Intel Corporation

    One Time Use Intel failed to connect

    Dennt

      Hello,

       

      Now we are testing Intel Unite solution.

       

      One time Use client not connecting to the Server.

       

      There is possibility to add command into client install ? - msiexec /i "Intel Unite Client.mui.msi" PINSERVER="server.name.net" INSTALLTYPE="Enterprise" ?

       

       

        • 1. Re: One Time Use Intel failed to connect
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello:
           
          Thank you very much for joining the Intel® Unite™ app communities.
           
          In order to better assist you, please provide the following information:
           
          Please provide the sku or ordering code of the computer?

          Please provide the brand and model of your system?

          Which the Intel® Unite version you are running as a hub?

          What is the current BIOS version of the computer?

          Which Windows version are you using?

          Please try a BIOS update to the latest version on your system, and then try to run the software again.
           
          Please let us know the results of trying the step above.
           
          Any further questions, please let me know.
           
          Regards
           
          Alberto
           

          • 2. Re: One Time Use Intel failed to connect
            Dennt

            hub machine - Lenovo M900 tiny with fi-wi card.

            Cleint machine - Lenovo T440

            Version Intel Unite - latest

            BIOs version - latest (not really understand how it's related to issue ?)

            Windows 7

             

            I am just want to add command line into download package.

            • 3. Re: One Time Use Intel failed to connect
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello :

              Thank you very much for providing that information, it is requested to confirm the system environment in which you are using the application, we really appreciate that.

              At this point we will do further research on this case, in order to provide the most accurate response about if it is possible to add command line into download package.

              As soon as I get any updates, I will post all the details on this thread.

              Any questions, please let me know.

              Regards

              Alberto

              • 4. Re: One Time Use Intel failed to connect
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hi,  , I just received some updates in regard to the research we are doing on this matter. And we just wanted to know if you could please explain how are you trying to do the connection using the One Time Use client?

                The way that it is meant to work is, after you enable the guest access plug-in an external person that does not have access to the corporate network can connect to the Unite hub through a virtual access point which is created by that guest access plug-in, after downloading the One Time Use client from the download page (ip displayed in hub) it should automatically connect only to that specific hub.

                Any questions, please let me know.

                Regards,
                Alberto

                • 5. Re: One Time Use Intel failed to connect
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?
                   
                  Any questions, please let me know.
                   
                  Regards,
                  Alberto