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Latest Intel HD Driver Return Incompatible Message

TPROS
Beginner
1,922 Views

Hello,

I'm owner of latest Dell XPS 15 9560 and tried to install latest Intel HD (win64_154516.4627) listed from Intel Update utility.

https://i.imgur.com/3fFdsxz.png

 

Unfortunately, when I click next, at the end of process it return my laptop is incompatible with this driver and to refer from the manufacturer Dell one (which is already installed).

This need to update to latest Intel HD driver follow up laptop problem where the computer hangs sometimes while browsing web, doesn't matter if I change to any browser, even tried on multiple Windows 10 edition. I remind this is a driver listed on Intel Update utility.

While I'm writing this message I face the *system hangs* problem.

How can I update this driver please and see if it correct my problem ?

Specs :

Processor

http://www.notebookcheck.net/Intel-Core-i5-7300HQ-Laptop-Processor.189854.0.html Intel Core i7-7700HQ 2.8 GHz

Graphics adapter

http://www.notebookcheck.net/NVIDIA-GeForce-GTX-1050-Notebook.178614.0.html NVIDIA GeForce GTX 1050 (Notebook) - 4096 MB, Core: 1354 MHz, Memory: 7008 MHz, GDDR5, 373.06, Intel HD630 Optimus

Memory

8192 MB

, DDR4, 2x 4 GB SK Hynix DDR4-2400/PC4-19200

Display

15.6 inch 16:9, 1920x1080 pixel 141 PPI, Sharp SHP1453 LQ156M1, LED IGZO IPS InfinityEdge, glossy: no

Thanks anyway.

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1 Solution
Stefan3D
Honored Contributor II
616 Views

Regarding Intel driver: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows...

On your Optimus rig you can force the browser to use NVIDIA GPU, i add a screenshot for reference.

btw your GeForce driver is out-of-date.

View solution in original post

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2 Replies
Stefan3D
Honored Contributor II
617 Views

Regarding Intel driver: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows...

On your Optimus rig you can force the browser to use NVIDIA GPU, i add a screenshot for reference.

btw your GeForce driver is out-of-date.

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TPROS
Beginner
616 Views

Hello & thanks for answer.

Manual install did the trick throught zip intel hd file.

Looks like no more freeze.

Also, ok for manual nvidia browser selection, but should have impact on battery life.

Anyway, it's working, thanks again.

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