2 Replies Latest reply on Mar 26, 2017 4:09 AM by 3KyNoX

    Latest Intel HD Driver Return Incompatible Message

    3KyNoX

      Hello,

       

      I'm owner of latest Dell XPS 15 9560 and tried to install latest Intel HD (win64_154516.4627) listed from Intel Update utility.

       

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      Unfortunately, when I click next, at the end of process it return my laptop is incompatible with this driver and to refer from the manufacturer Dell one (which is already installed).

       

      This need to update to latest Intel HD driver follow up laptop problem where the computer hangs sometimes while browsing web, doesn't matter if I change to any browser, even tried on multiple Windows 10 edition. I remind this is a driver listed on Intel Update utility.

       

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      While I'm writing this message I face the *system hangs* problem.

      How can I update this driver please and see if it correct my problem ?

       

      Specs :

       

       

      Processor

       

      Intel Core i7-7700HQ 2.8 GHz

       

      Graphics adapter

       

      NVIDIA GeForce GTX 1050 (Notebook) - 4096 MB, Core: 1354 MHz, Memory: 7008 MHz, GDDR5, 373.06, Intel HD630 Optimus

       

      Memory

       

      8192 MB 

       

      , DDR4, 2x 4 GB SK Hynix DDR4-2400/PC4-19200

       

      Display

       

      15.6 inch 16:9, 1920x1080 pixel 141 PPI, Sharp SHP1453 LQ156M1, LED IGZO IPS InfinityEdge, glossy: no

       

      Thanks anyway.