Thank you for contacting Intel Communities.
In this case, the chipset driver and the graphics driver are two different drivers, if you disabled the graphics driver and you are able to boot to the OS, it means that the issue is related to the graphics driver instead of the chipset driver.
I was checking the model number you provided and I found the following:
XPS 13 9350 & XPS 15 9530
I was unable to find the XPS 13 9530, can you please confirm the model number you have?
In addition, can you please provide the full model number of the processor and the OS installed?
I hope to hear from you soon.
Thx for your reply, my bad the model number is : XPS 13 9350 and the processor is :
6th Generation Intel Core i7-6560U (4M Cache, up to 3.2 GHz) (Skylake) running on Windows 10 64 bits.
And yes i confirm that the issue seems to come from the graphic driver not the chipset one.
Thank your for your help
Thank you for the information.
In this case, my recommendation is to download the graphics driver from Dell's website since the computer manufacturers may block some features or customize the drivers for their systems.
Driver Details - Dell
In case you have problems with the driver provided above, you can try installing a generic Beta version from our website:
Intel® Graphics Driver Beta [15.45] Version: Beta 15.45.4614 (Latest) Date: 2/23/2017
If you keep on having issues after testing both drivers, I would recommend contacting Dell for support.
Please let me know how it goes.