5 Replies Latest reply on Mar 28, 2017 11:38 AM by Intel Corporation

    Selective RULE on RMA!  I need help....

    INUTEL_OUTSIDER

      I have an old defective i3 4130 with is about to end its
      warranty by next month (april 2017)  but INTEL  is not accepting it.

       

      I have the complete info. such FPO/ATPO but the denied my
      RMA request, because I don't have a invoice nor documents to show a proof of
      purchased.

       

      how come many people can claim RMA without any proof of purchase, and even some of my former items were allowed RMA even without receipt/invoice? 

      It seems their RULE is selective and bias, It applies to some but not to all, how come?