This message was posted on behalf of Intel Corporation1 of 1 people found this helpful
We understand you want to use Adapter switching in your systems, so that the Wireless adapter will be disabled when a wired network is used. Here are some important aspects about this:
- The setting from the BIOS (if available) has priority over the Adapter Switching option from Intel® PROSet/Wireless Software. You might want to check again with Dell Support if there is any update required in the PC's or special requirements of the computer. The PROset software package shouldn't be required when the BIOS is handling this feature.
- If you need to use Adapter Switching with Intel® PROSet/Wireless Software, keep in mind that this was last supported in Windows* 7, this option is not available in newer Windows* versions. You can find more information about this in the following links:
Learn How to Use Adapter Switching with Intel® PROSet/Wireless Software
Feature Comparison for Intel® PROSet/Wireless Software Enterprise
- For your consideration, you can create custom packages and profiles using Intel® PROSet/Wireless Software and Drivers for IT administrators. You can find information about this in the following links:
Frequently Asked Questions for Enterprise and IT Administrators
IT Administrator Links for Intel® PROSet/Wireless Software
Silent Installation of Intel® WiFi Driver and Intel® PROSet/Wireless Software Version 15.6 or Later
Thanks Jonathan. I guess I should have run the latest round of updates before posting. It seems that in the last few weeks there has been a BIOS update from Dell and an Intel driver update, and the problem seems to be resolved. It had been an ongoing issue since the Latitude E7x70 series came out.
You mentioned that adapter switching is only supported with Windows 7 - does this feature not work in Windows 10? I'm curious because we will be migrating to Windows 10 in the near future, and for the sake of keeping our wireless network from getting crushed, it's a worthwhile feature. In a future building we may have an entirely different infrastructure able to absorb every client using Wi-Fi, but that's not the case today. If we are going to have all of these clients staying connected wirelessly when we migrate to Windows 10 we will need to make some infrastructure changes.
This message was posted on behalf of Intel Corporation
We are glad to know that the issue was solved with the system updates.
About your last question, the Adapter Switching feature of Intel® PROSet/Wireless Software was deprecated after Windows* 7, however, you can get the same result with newer Operating Systems if the PC BIOS has the option to disable wireless when a wired connection is detected.
As we mentioned before, the BIOS has a higher priority and the feature of the PROset software shouldn't be required in this scenario.
We hope this helps resolve your inquiry.