3 Replies Latest reply on Mar 21, 2017 4:44 PM by Intel Corporation

    USB 3.0 eXtensible Host Controller Driver - external drives disconnections

    arek111

      Hello

      I have

      MSI GL72 6QC laptop

      Intel Core i7-6700HQ

      Windows 10 64bit

      and i have found this:

      USB 3.0 eXtensible Host Controllers - they using latest Microsoft drivers now.

       

      Problem is:

      when i plug any external hard drive to the usb 3 port, disk works some time and then is disconected and reconected again. This issue still repeats.

       

      Im using latest BIOS for my comp, and latest USB 3 drivers from Microsoft. Im searching some drivers from Intel but... i can find only:

      USB 3.0 Driver: Intel® USB 3.0 eXtensible Host Controller Driver for Intel® 8/9/100 Series and Intel® C220/C610 Chipset Family

      or

      Intel® USB 3.0 eXtensible Host Controller Driver for Windows 7* and Windows Server 2008 R2* 64-bit operating system on Intel® 7 Series Chipsets and Intel® C216 Series Chipsets.

       

      well... seems like any of this drivers are not deticated to Win10?... what can i do... should test  i use any other driver.... or ... i dont know

      I need Your help.

      Cheers

      Arek