1 Reply Latest reply on Mar 21, 2017 11:16 AM by Intel Corporation

    CPU fan failed on NUC6i7KYK

    Scott_T

      The fan no longer spins freely.

       

      It seems the only option is RMA the entire unit?
      This unit date of manufacture 04/2016

        • 1. Re: CPU fan failed on NUC6i7KYK
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Scott_T,
           
          Thank you for contacting the Intel community.
           
          In this case, if the fan for this NUC failed the only option is a replacement, you could try accessing the BIOS and then press F9 to set the BIOS to default settings and then press F10 to save the changes, if that does not work and the fan does not spin at all then it needs to be replaced.
           
          You can contact support to request a replacement, please bear in mind that there is three years warranty for this unit.
           
           
          Regards,
           
          Ivan.