4 Replies Latest reply on Apr 8, 2017 12:13 AM by Intel Corporation

    Power failure - Server System R1304GZ4GC

    craigdabbs

      Hello there,


       

      I had a lovely working server until today, I wanted to add a internal ssd into the case so I had to get the power supply for it. There is a OSD connector there for power so I found a thread on how to get a cable ffor this connector as there not available to buy now. I followed this guide to make up my cable

      https://communities.intel.com/thread/36313

      In hind sight I should of got the multimeter out and checked the voltages myself as its obvious something has short circuited.


       

      Upon plugging in a hard drive the server turned off with a bunch of beeps, I have tried to power on the server several times with the same set of beeps. I had the reduntant power supply disconnected at the time and that does not help either.

      I am able to access the BMC and gather the sensor reading and shows the following messages


       


       

          

      Pwr Unit Status

      reports there has been a soft power control failure reports the power unit has suffered a failure

      Critical

      0x0060

      Pwr Unit Redund

      reports redundancy has been lost reports redundancy has been lost and there are insufficient resources to maintain normal operation

      Critical

      0x0022


       


       

          

      PS1 Status

      reports the power supply's presence has been detected reports the power supply has suffered a failure reports a predictive failure has been detected for the power supply

      Critical

      0x0007

      PS2 Status

      reports the power supply's presence has been detected reports the power supply's input (AC/DC) has been lost

      Critical

      0x0009


       


       


       


       


       

      Is there a reset procedure I can do or have I fried the motherboard?


       

      Any help would be appreciated.


       

      Thanks


       

      Craig Dabbs