Thank you very much for joining the Intel® graphics communities.
Thank you as well for providing that file.
Since you mentioned you already have the latest drivers from our web site installed, we can now try the drivers provided by the manufacturer of the board, please look for the VGA driver:
Besides trying that option we can also do a BIOS update, pleaser use the link below, 1.50 is the latest version
Also, depending on the game you are using, you will be able to find the recommended settings to play it on this link:
And just in case, here is the latest version of the graphics driver for the Intel® HD Graphics 4600 graphics controller that the processor is using, it is version 4578:
Any further questions, please let me know.
Any other inquiry, do not hesitate in contact us again.
Tried everything, still having troubles. Lost all hope.
Should i consider a hardware update? what should i change? Processor, motherboard or buy a dedicated graphic card?
We are sorry to hear the problem remains after trying the steps above.
A hardware upgrade is a good thing to do, but before you do that, did you considered to install Windows® 10? That might be a good option to fix the problem with the games.
It is hard to tell which component to upgrade, the board and processor go hand to hand, so normally if you upgrade one of them you need to upgrade the other one due to compatibility. In this case I will recommend to check the specifications of the game, and to check the compatible products for the board and processor to make the decision.
Compatible boards for Intel® i3-4360:
Compatible products for ASRock H81M-VG4:
Now, one of the best options is to get a video card, but it is hard to tell if it is going to be fully compatible with your board and if the problem will get fixed that way. if you have the option to test the PC with one of them it will be great to make sure it will work properly.
Please verify directly with AsRock the video card compatibility with your board:
AsRock’s phone number: (909) 590-8308
AsRock’s support site: http://www.asrock.com/support/
Any questions, please let me know.
This fix applies to following Intel HD Graphics card running machines:
Intel HD Graphics 515, 520, 530 cards (6th Generation), Intel HD Graphics 5500, 6000 cards (5th Generation), Intel Iris Pro Graphics 580 card (6th Generation), Intel Iris Graphics 540, 550 cards (6th Generation), Intel Iris Graphics 6100 card (5th Generation), Intel Iris Pro Graphics 6200 card (5th Generation), Intel HD Graphics 4200, 4400, 4600, 5000, 5200 cards (4th Generation), Intel Iris Pro Graphics 5200 card (4th Generation), Intel HD Graphics 5300 card (Intel Core M Processors).
Download updated display drivers click this link Download Beta Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]
Then you updated display drivers you can learn more step by step in this tutorial.