1 2 Previous Next 21 Replies Latest reply on May 22, 2017 4:15 PM by Intel Corporation

    I7 6700 Temperature

    Pessoa

      Hi,

       

      I have a I7 6700 and I'm worried about its temperature. When I'm playing games, the temperature goes to 75º/76º Celsius, is it normal?

      Thank you.

       

        • 1. Re: I7 6700 Temperature
          Dave494

          It appears that many other people are having the same problems. I also have an i7 6700k with the same problems. Intel will not admit there's a fault.

           

          Think about it: if Intel would replace these faulty processors free of charge (even if you've lost the purchase receipt and/or packaging), this would give Intel GOOD publicity and buyer confidence.

           

          In the meantime, you could slightly under-clock the processor (I've done this) to keep the temps down.

          • 2. Re: I7 6700 Temperature
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello Pessoa,

             

            I would like to gather more information regarding your current configuration, this information will help to address this matter in the most accurate way. So, please respond to the following;

             

            To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.

             

            Regards,

            Amy.

            • 3. Re: I7 6700 Temperature
              Pessoa

              Hi Amy,

               

              Follow the tests below. I'm was playing Battlefield 1 and Mafia 3. In both cases the temperature achieved more than 75ºC.

               

              Thank you.

               

              • Intel® Processor Diagnostic tool report:

               

              --- IPDT64 - Revision: 4.0.0.29
              --- IPDT64 - Start Time: 2017-03-20 6:26:25 PM

              --------------------------------------------------------------------
              -- Testing
              --------------------------------------------------------------------
              CPU 1 - SPBC - Pass.
              CPU 1 - Genuine Intel - Pass.
              CPU 1 - BrandString - Pass.
              CPU 1 - Floating Point - Pass.
              CPU 1 - Prime Number - Pass.
              CPU 1 - Cache - Pass.
              CPU 1 - MMXSSE - Pass.
              CPU 1 - FMA - Pass.
              CPU 1 - AVX - Pass.
              CPU 1 - IMC - Pass.
              CPU 1 - PCH - Pass.
              CPU 1 - IGD - Pass.
              CPU 1 - GFX - Pass.
              CPU 1 - CPULoad - Pass.
              CPU 1 - CPU Frequency - Pass.

              IPDT64 Passed
              --- IPDT64 - Revision: 4.0.0.29
              --- IPDT64 - End Time: 2017-03-20 6:31:15 PM

              --------------------------------------------------------------------

               

              --- IntelR spbc Module Test --
              ...
              Version 1.0.8.64b.W
              ...

              ..Retrieved Processor Manufacturer
              GenuineIntel

              ..Retrieved Processor Brand String
              IntelR CoreTM i7-6700 CPU  3.40GHz

              IntelR spbc Module Test -- Pass --

              --- Genuine Intel Test ---
              ...
              Version 1.0.12.64b.W
              ...

              Expected -- GenuineIntel
              Detected -- GenuineIntel

              Genuine Intel CPU Module Success

              --- Brand String Test ---
              ...
              Version 1.0.14.64b.W
              ...


              Brand String Module Success....

              --- Floating Point Test ---
              ...
              Version 1.0.11.64b.W
              ...

              AVX is supported in your OS
              Max AVX supported  AVX2
              FMA3 supported
              MFLOPS            CycleRun       Error       Timesec

              500.11              7694          0            1       
              499.655              15381          0            2       

              Million Floating Points per Second MFLOPS -- 499.655
              Error -- 0

              Floating Point Test Passed

              --- Prime Number Generation Test ---
              ...
              Version 1.0.13.64b.W
              ...

              AVX is supported in your OS
              Max AVX supported  AVX2

              Ops Per Sec       CycleRun       Error       Timesec

              95801             7             0            1       
              110373             15             0            2       

              Operation Per Second -- 110373
              Error -- 0

              Prime Number Generation Test Passed

              --- Cache Test ---
              ...
              Version 1.0.11.64b.W
              ...

              --- Reading Cache Size ---

              - Detected L1 Data Cache Size -- 32
              - Detected L1 Inst Cache Size -- 32
              - Detected L2 Cache Size -- 256
              - Detected L3 Cache Size -- 8192

              Cache Module Success

              --- MMXSSE Test ---
              ...
              Version 1.0.11.64b.W
              ...

              --- Determining MMX - SSE capabilities ---


              --- CPU FEATURES DETECTION FOR ---
                          ---        MMX SSE       ---
              MMX - Intel MMX Technology Supported -- Yes
              SSE - Streaming SIMD Extensions Supported -- Yes
              SSE2 - Streaming SIMD Extensions 2 Supported --Yes
              SSE3 - Streaming SIMD Extensions 3 Supported --Yes
              SSSE3 - Supplemented SSE 3 Supported --Yes
              SSE4.1 - Streaming SIMD Extensions 4.1 Supported --Yes
              SSE4.2 - Streaming SIMD Extensions 4.2 Supported --Yes
              --- MMX SSE capabilities check complete ---

              Testing MMX
              Dot Product computed using C code  506
              Dot Product computed using MMX intrinsics  506
              MMX Dot Product Computation Test Passed
              Passed MMX Test

              Testing SSE
              Dot Product computed using C code  506
              Dot Product computed using SSE intrinsics  506
              SSE Dot Product Computation Test Passed
              Passed SSE Test

              Testing SSE2
              Complex Product computed using C code 23.00 -2.00i
              Complex Product computed using SSE2 code 23.00 -2.00i
              SSE2 Complex Product Computation Test Passed
              Passed SSE2 Test

              Testing SSE3
              Complex Product using C code 23.00 -2.00i
              Complex Product using SSE3 code 23.00 -2.00i
              SSE3 Complex Product Computation Test Passed
              Passed SSE3 Test

              Testing SSSE3
              SSSE3 Absolute Value Tests Passed
              SSSE3 Arithmetic Tests Passed
              SSSE3 Dot Product Test Passed
              Passed SSSE3 Test

              Testing SSE4.1
              SSE4.1 Blend Tests Passed
              SSE4.1 Min Max Tests Passed
              SSE4.1 Insert Bit Tests Passed
              SSE4.1 Extract Bit Tests Passed
              SSE4.1 Bitwise Comparison Tests Passed
              SSE4.1 Dot Product Test Passed
              SSE4.1 Arithmetic Tests Passed
              SSE4.1 Bit Conversion Tests Passed
              SSE4.1 Bit Compare Test Passed
              Passed SSE4.1 Test

              Testing SSE4.2
              SSE4.2 Bit Compare Test Passed
              SSE4.2 Calculate Bit Set to 1 Test Passed
              SSE4.2 CRC Test Passed
              Passed SSE4.2 Test


              MMXSSE Module Success

              --- FMA3 Test ---
              ...
              Version 1.0.10.64b.W
              ...

              --- CPU Features Detection ---
              FMA3 - Supported -- Yes

              Testing FMA3....
              FMA3 Test Result --- PASS

              FMA3 Module Success

              --- AVX Test ---
              ...
              Version 2.0.8.64b.W
              ...

              --- CPU Features Detection ---
              AVX - Supported -- Yes
              AVX2 - Supported -- Yes
              AVX512 - Supported -- No
              AVX OS Support - Supported -- Yes
              AES - Supported -- Yes
              PCLMULQDQ - Supported -- Yes


              Testing Most Advanced AVX Feature - AVX2....
              AVX2 Test Result --- PASS

              Testing AES
              AES Test Result --- PASS

              Testing PCLMULQDQ
              PCLMULQDQ Test Result --- PASS


              AVX Module Success

              --- Integrated Memory Controller Test ---
              ...
              Version 1.0.8.64b.W
              ...

              StatusFMmatched 0
              --- Reading Memory Size ---

              Detected Memory Size is -- 16.00GB


              --- Subtest - Memory Size Test Passed  ---


              --- Integrated Memory Controller Stress Test ---

              Memory to be allocated  1048576 byte

              Memory Allocated.

              Test 1 Ones and Zeros Moving Inversions write operations - Passed

              Test 1 Ones and Zeros Moving Inversions verification operations - Passed

              Test 2 32Bits Sliding Ones write operations - Passed

              Test 2 32Bits Sliding Ones verification operations - Passed

              Test 3 32Bits Sliding Zero write operations - Passed

              Test 3 32Bits Sliding Zero verification operations - Passed

              Memory Deallocated.

              --- Subtest - Memory Stress Test Passed ---


              --- Integrated Memory Controller Stress Test Passed ---

              --- Platform Controller Hub Test ---
              ...
              Version 1.0.10.64b.W
              ...

              LPC deviceID  0xa148
              Chipset           IntelR B150 Chipset
              Chipset Stepping  D1

              1 device connected to PCI Express Port 9
                 1  Realtek PCIe GBE Family Controller

              1 device connected to PCI Express Port 15
                 1  Qualcomm Atheros AR938x Wireless Network Adapter

              3 device connected to SATA Controller 1
                 1  ST240HM000-1G5152
                 2  ST1000DM003-9YN162
                 3  ST1000LM014-1EJ164

              4 USB devices detected
                 1  USB Composite Device
                 2  Xbox Wireless Adapter for Windows
                 3  Generic Bluetooth Radio
                 4  Microsoft Mouse and Keyboard Detection Driver USB

              1 device connected to Intel High Definition Audio Controller
                 1  Realtek High Definition Audio

              Platform Controller Hub Test Completed

              --- Intel Graphics Device ---
              ...
              Version 1.0.12.64b.W
              ...

              matched gen6 model0x5E

              Model in hex 0x5e..
              ..Query 2..
              ..
              --- Querying for IntelR Integrated Graphics Device IGD ---
              ..Did not detect IntelR Integrated Graphics Device IGD.
              ..This could be that the test platform is using a discrete graphics card.
              ..To test IGD verify that there is an onboard video connector
              ..shutdown the test platform remove the graphics card and
              ..move video cable from graphics card to onboard video connector
              ..
              ..Skipping IntelR Integrated Graphics Device Presence Test..
              ..
              ..
              ..Query 2..
              ..
              ..
              --- Querying for IntelR Integrated Graphics Device IGD ---
              ..
              ..
              ..Did not detect IntelR Integrated Graphics Device IGD.
              ..
              ..
              ..This could be that the test platform is using a discrete graphics card.
              ..
              ..
              ..To test IGD verify that there is an onboard video connector
              ..
              ..
              ..shutdown the test platform remove the graphics card and
              ..
              ..
              .move video cable from graphics card to onboard video connector
              ..
              ..
              ..Skipping IntelR Integrated Graphics Device Presence Test..
              ..
              ..
              --- Code 999 ---
              ..

              Intel Graphics Device Module has a configuration mismatch
              Return Status  5

              --- Graphics Test ---
              ...
              Version 1.0.12.64b.W
              ...

              3D run time is 20 seconds
              3D spin rate is 5

              vis2Dgfx.exe ..2D Graphics Binary found..
              ..Executing.. vis2Dgfx.exe

              --------------------------------
              ..Starting Color Spectrum Test..
              --------------------------------
              Entering GFXMain.  sGFXexe  visGFX1.exe
              iGTime  20

              visGFX1.exe ..3D Graphics Binary found..
              ..Executing.. visGFX1.exe -t 20 -s 5

              -----------------------------
              ..Starting 3D Graphics Test..
              -----------------------------

              -----------------------------------------------------------------------
              ..Closing the 3D graphics window will cause GFX to close unexpectedly..
              -----------------------------------------------------------------------

              ..2D Graphics Visual Display Passed..

              ..3D Graphics Visual Display Passed..

              Graphics Module Success

              ...
              Version 1.0.12.64b.W
              ...
              ... Loading CPU ...

              CPULoad Success

              --- CPU Frequency Test ---
              ...
              Version 1.0.16.64b.W
              ...

              Expected CPU Frequency is -- 3.40
              Detected CPU Frequency is -- 3.73634

              Expected Base Clock -- 100 MHz
              Detected Base Clock -- 100.982 MHz

              CPU Frequency Test Passed

              Expected frequency -
              The highest frequency at which the tested processor was manufactured to operate
              Detected frequency -
              The frequency at which the tested processor is currently operating
              Power management modes can create marginally higher or lower detected frequency
              than expected frequency. Small variations in clock frequencies are common.

              QPI link rate Test - Not supported.
              Skipping QPI link rate Test.

               

              __________________________________________________________________________________________________________________

              • SSU report

               

               

              Operating System: Microsoft Windows 10 Pro(10.0.14393 Build 14393)

              Physical Memory (Installed): 16 GB

              Processor  : Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz

              System Type: x64-based PC

              Display Adapter(s): NVIDIA GeForce GTX 1070 21.21.13.7878

              System Manufacturer: MSI

              System Model: B150M PRO-VD (MS-7996)

              Network Adapter(s): Bluetooth Device (Personal Area Network) #5 10.0.14393.321

              Qualcomm Atheros AR938x Wireless Network Adapter 3.0.2.201

              Realtek PCIe GBE Family Controller 9.1.404.2015

              TAP-Windows Adapter V9 9.0.0.21

              Xbox Wireless Adapter for Windows 21.50.45.656

              Disk(s): ST1000DM003-9YN162 588.01 GB (available) 10.0.14393.0

              ST1000LM014-1EJ164 562.93 GB (available) 10.0.14393.0

              ST240HM000-1G5152 167.23 GB (available) 10.0.14393.0

              • 4. Re: I7 6700 Temperature
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Thank you very much for the information.

                 

                Pessoa, your report looks healthy.

                 

                Please try the following suggestions;

                 

                Please let me know how it goes.

                 

                Regards,

                Amy.

                • 5. Re: I7 6700 Temperature
                  Pessoa

                  Hi Amy,

                   

                  I'm already using the latest bios and tested with one memory stick, however to test the processor with its onboard video card sounds strange for me. I bought an i7 because I would like to use high end video cards, and this processor is supposed to support them. I would like to mention that I received this processor last week from Intel as a warrant because my last processor stopped working, and it had the same problem. On idle the temperatures are very normal, but under load no. I don't know, but if you can provide me another solution I would appreciate that.

                   

                  Thank you.

                  • 6. Re: I7 6700 Temperature
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Sure, I understand. My intention with removing the graphics card is to rule out a possibility that it is adding to the temperature increment, this was merely a suggestion. If the processor behaves within the specs using the Intel® HD Graphics 530 this might be related to the card. 

                     

                    Gaming is a CPU intensive task meaning that it will add workload to the processor specially is you are using a external graphics, this why the temperatures on idle are different. 

                     

                    One more thing I would like to add is that your processor is running 4°C to 5°C above the TCASE when you are gaming, and from our experience with similar cases the behavior is expected; however, if you think the processor is overheating you can always replace the processor.

                     

                    Regards,

                    Amy. 

                    • 7. Re: I7 6700 Temperature
                      Pessoa

                      Hi Amy,

                       

                      Ok, I'll test the processor with Intel GC e provide you the results here.

                       

                      Thank you.

                      • 8. Re: I7 6700 Temperature
                        Pessoa

                        Hi Amy,

                         

                        Here are the results with Mafia 3 and Intel onboard GC:

                         

                        Operating System: Microsoft Windows 10 Pro(10.0.14393 Build 14393)

                        Physical Memory (Installed): 16 GB

                        Processor  : Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz

                        System Type: x64-based PC

                        Display Adapter(s): Intel(R) HD Graphics 530 21.20.16.4590

                        System Manufacturer: MSI

                        System Model: B150M PRO-VD (MS-7996)

                        Network Adapter(s): Bluetooth Device (Personal Area Network) #5 10.0.14393.321

                        Qualcomm Atheros AR938x Wireless Network Adapter 3.0.2.201

                        Realtek PCIe GBE Family Controller 9.1.404.2015

                        TAP-Windows Adapter V9 9.0.0.21

                        Xbox Wireless Adapter for Windows 21.50.45.656

                        Disk(s): ST1000DM003-9YN162 588.01 GB (available) 10.0.14393.0

                        ST1000LM014-1EJ164 562.93 GB (available) 10.0.14393.0

                        ST240HM000-1G5152 164.73 GB (available) 10.0.14393.0

                         

                         

                        Thank you.

                        • 9. Re: I7 6700 Temperature
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          Pessoa, thank you very much for trying my suggestion.

                           

                          I would like to check something regarding you report; which of the columns are you referring to as the high CPU temperature? The ValueMin or Max column? I would like to double check that because according to those results the Value is what you are actually getting, the Min is the minimum that it can get and the Max is the maximum that your processor can reach.

                           

                          One more thing I would like to know is; was screenshot taken while gaming? 

                           

                          Regards,

                          Amy.

                          • 10. Re: I7 6700 Temperature
                            Pessoa

                            Hi Amy,

                             

                            No problem, I tried to simulate as much as I could, but as this game is so demanding for Intel GC, it was basically unplayable.

                             

                            I'm referring to the column max, which is the temperatures that my processor is getting. It keeps between 66 to 72 when I'm playing. I tried to take the last picture while playing, however when I used ALT+TAB the temperature reduced. I don't know if it's normal to reach this kind of temperature, I'm just afraid because my last processor broke in 6 months and it was reaching the same temperatures.

                             

                            Thank you.

                            • 11. Re: I7 6700 Temperature
                              Pessoa

                              Hi Amy,

                               

                              I just took a picture from the game running:

                               

                               

                              Thank you.

                              • 12. Re: I7 6700 Temperature
                                Intel Corporation
                                This message was posted on behalf of Intel Corporation

                                Thanks for the screenshot.

                                 

                                Pessoa, the thing about this tool is that Intel has not officially validated it for this purpose, so there is no documentation regarding the measurements taken by it. Due to this fact, and since this is a third-party tool it is difficult to comment on the accuracy of the results. However, I have been investigating about this tool, CPUID Hardware Monitor, in order to help you, and I found out that the Value column shows the current value of the processor. This means that you should be focusing on that column when running the games instead of Max column. The Max column is just for reference for the maximum parameters that your processor could reach, it does not indicate the temperature when the computer is running.

                                 

                                Now, based on what I mentioned before; your temperatures are;

                                Value 

                                Core #0 60  °C

                                Core #1 59  °C

                                Core #2 63  °C

                                Core #3 52  °C

                                Package 64 °C 

                                 

                                The maximum TCASE for your processor is 71°C, this means that any number below this temperature is completely fine. And, like mentioned before gaming will take the processor to higher temperatures, so it seems like your computer is behaving as expected. Here you can check the TCASE; http://ark.intel.com/products/88196/Intel-Core-i7-6700-Processor-8M-Cache-up-to-4_00-GHz

                                 

                                Over here; Tutorial: HW Monitor Tutorial - YouTube, there is brief description of each column. 

                                 

                                Hope it helps.

                                 

                                Regards,

                                Amy.

                                • 13. Re: I7 6700 Temperature
                                  Pessoa

                                  Hi Amy,

                                   

                                  Thank you for your support. Just an observation, the Max temp showed on this software is the max temp that the processor achieved, not the max it could achieve. The picture below shows it:

                                   

                                  • 14. Re: I7 6700 Temperature
                                    Intel Corporation
                                    This message was posted on behalf of Intel Corporation

                                    Thanks for the observation.

                                     

                                    Hope that my previous input brought clarification regarding your temperature concern. If you still think that the processor is overheating or not operating as expected, you can always replace the processor.

                                     

                                    Regards,

                                    Amy.

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