4 Replies Latest reply on Mar 22, 2017 10:24 AM by Intel Corporation

    RealSenseDCMR200 Event Viewer




      I've just installed the R200 on my Windows 10.

      Driver file is intel_rs_dcm_r200_2.1.27.2853.exe.

      SDK file is intel_rs_sdk_mw_core_offline_11.0.27.1384.exe.


      Everything goes fine including firmware upgrade.

      But I cannot run any sample or tool programs.

      They are all failed and I found an Event Viewer log as attached, says:


      FW Version Mismatch. Expected Version: Actual Version:


      It seems to be that the firmware is too new to the RealSenseDCMR200 service or windows driver.


      Any suggestions?


      best regards,