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Can you verify that the account that is using SCCM has access to AMT. When you setup the profile in SCS, Access Control Lists need to have the user in the within a group or individually identified. Make sure the user/group is has local and remote access (Access Type).
Hi Tristan - Yes I can confirm that the account is a member of the group that is in the ACL for the amt profile. I have also tested adding the account directly in the acl and gave it full access, but it did not help. The account has full access to SCCM
The WOL for the site was disabled. Resolved this and started working straight away. thanks for your help.