2 Replies Latest reply on Mar 22, 2017 6:20 PM by Intel Corporation

    Intel chipset device software and intel management engine interface driver problems

    wimanya
      Operating System:Microsoft Windows 10 Home(10.0.14393 Build 14393)
      Physical Memory (Installed):32 GB
      Processor  :Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
      System Type:x64-based PC
      Display Adapter(s):Intel(R) HD Graphics 53021.20.16.4550
      NVIDIA GeForce GTX 108021.21.13.7866
      NVIDIA GeForce GTX 108021.21.13.7866
      System Manufacturer:Alienware
      System Model:01NYPT
      Network Adapter(s):Bluetooth Device (Personal Area Network)10.0.14393.321
      Intel(R) Dual Band Wireless-AC 316519.40.0.3
      Killer E2400 Gigabit Ethernet Controller9.0.0.37
      Disk(s):NVMe PC300 NVMe SK hy251.06 GB (available)10.0.14393.0
      ST2000DM001-1ER1641.59 TB (available)10.0.14393.0

       

      I have problems installing drivers. Via Intell driver update utility i was trying to update, but it failed. I found this discussion Intel Chipset Device Software installation fails through Intel Driver Update Utility  and found the proper foulder, but there were no "Install"  line

      Capture.PNG

       

      Also, when im trying to install intel management engine interface driver via Alienware Support Assist software its not installing.

      Capture1.PNG Capture2.PNG

      Any suggestions?