May not have an answer. Just wondering if windows looses track of what the monitor is
In windows 10, go to settings, then system, then display (default), scroll down to "advanced display settings" then scroll down to "adapter properties", lastly click on the middle tab and see if it things its a generic PnP.
Let us know what you find the next time it happens.
Thanks for the reply, i can double check tonight but i think that is what i see on my NUC. I been in pretty much every dialog/setting box trying to find a solution so i remember this window.
I was trying to find a TV driver for my LG TV but was not able to find anything so unless Microsoft provides a driver for my TV i dont see what else i could do?
Sorry, no suggestions -- yet!
I'm using a Vizio HDTV via HDMI and have the same issue as another here on the blog: Windows does not reset the handshake protocol when switching from one input back to my NUC. I use all three for Amazon Fire, Cable box and NUC. Switching between FireStick and Cable is fine, but going back to the NUC is iffy.
Not convinced it is the NUC due to drivers - which would be on the FireStick and Cable box.
Hope it helps.
Is your HDMI cable high quality cable? Please bear in mind that to run 4k with no issues you will need a high quality cable (high speed cable is usually printed on the cable).
Just making sure – Is the latest graphics driver installed the version 15.45.4614? This is the beta driver and if you have and older version you can uninstall it and install this version, you can download it here:
Intel® Graphics Driver Beta [15.45]
Also, make sure you have the latest BIOS version, you can download it here:
Please check BIOS Update Instructions for Intel® NUC
Please let me know how it goes.
Yes i bought a high quality cable with the receiver and for PS4 Pro i use the one it came with, same with the Switch.
I have all the latest Bios. Also checked the HDMI firmware so i have the latest for my NUC.
I actually have even newer driver as you see in the picture.
Also some other pictures:
This does not change no matter if i have 4k or 1080p resolution.
When it locks up i cant even go up higher then 1080p as seen below:
Also note that my Receiver is selected as "Display". I can not change this and since all my stuff goes through
the receiver i think its correct. I also have passthrough enabled in the receiver.
Not fully sure what or how exactly some settings will affect things so i provide these screenshots if someone has any tips.
I tried to disable/enable/various settings but maybe i missed some combination.
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The driver on the picture you kindly posted is an older driver version released on 11/9/2016, you can try the Beta driver I posted above or the version 18.104.22.16890
You can check Understanding the Intel® Graphics Driver Version Number
Please try the version 4590 and let me know how it goes.
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Thanks allot, i have been searching for some guideline about the numbering so that link was awesome.
I have now updated with the latest driver as you linked. I uninstalled the old one and installed 22.214.171.12490
I also came across this awesome guide searching for some solutions and done this as well which i think can help. So instead of generic PnP i now have a proper driver for my receiver created by this handy tool
Did some quick test with the new Intel driver just now before going to work and so far its stable, although sometimes it takes more then a few tries. I will test it for a day or two and update with my findings.
I really hope this driver fixes it. There are some nice fixes in the readme file so i'm hopeful.
By the way I usually uncheck the option to "Automatically run WinSat..." during driver installation, dont think i need it. Hope that is ok.
Thanks for the MonInfo link, "more than just a solution", its information.
Might try pin 19 trick, but it does not make sense. TV was never powered off, just switched input. No new handshake required. "Fact is stranger than fiction"
Old guys can learn new tricks.
True we can always learn new tricks , that's the beauty of technology, there is always more to learn even if at times it can be frustrating .
I have not tried the pin trick just yet but that would be my last option.
So far the new driver seems to have done the trick (still afraid to say its 100% fixed but i'm very hopeful after a day and half testing). I think it might have solved my audio issue i was having as well. Time to time i also lost audio and had to disable/enable the Intel Audio driver from device manager to get the audio back.
This beta GPU driver pack [15.45] also includes audio driver so right now the beta driver seems to have made my NUC more stable then it has been.
I already marked your previous post as the solution. I must say i never been able to go 2 full days without a hang-up on 1080p so either way this has solved my problem or atleast it dont occur as often as it used to. Also the sound seems to be more stable and dont disappear. I usually keep my drivers up to date but with some drivers its more of a gamble i feel. GPU is one of them, sometimes updates actually break things. I know my nVidia drivers (my pc gaming desktop) has been performing worse and its just now after several months nVidia been able to fix the mess they created so as long as these work i will be happy to stick with this version
ps. If my crash happens again i will update the thread. Thanks again!
1 of 1 people found this helpful
Thank you for the information and for marking the correct answer, I hope you can have a better experience with your unit from now on.
We continuously strive to improve the quality of our products to better serve our users and appreciate feedback on any issues you discover and suggestions for future driver releases. If you have an issue to submit, please follow the guidance found here Default level information for reporting Graphics issues.
For feedback in improving the Graphics Control Panel here:
Sorry to bring bad news but today it happened 2 times already. The only 2 devices i used was my NUC and Nintendo Switch.
Sadly i spoke to soon so the problem is still there
I have a feeling that when i turn off my TV for a bit longer time (can be 20min or 2h) and get back to my NUC it happens more often. Now during my test (since last week) i have actually disabled my receiver to go to sleep so i that i can rule that factor out.
Not sure what else to try next (maybe disabling pin 19 from the HDMI cable.....).
Have you consider changing your HDMI cable to isolate possible cable issue?
Check if your HDMI is 2.0 instead of 1.4, if it is a 1.4 try with a 2.0 HDMI cable or a new HDMI cable and check if there is an INF driver update from your TV manufacturer website, you should be able to check for new Software, Firmware, & Drivers here:
Also see if there is a firmware update for your receiver that can help you solving issues like this.