3 Replies Latest reply on Mar 16, 2017 6:54 AM by Intel Corporation

    Desktop can't detect Intel SSD 750 400G after insert the SSD in PCIe*4 slot


      Hi there,


      I have a Gigabye Z270 Gaming 7 motherboard, it provides 3 PCIe slots. Per Gigabyte manual, the SSD should be installed on the third PCIe *4 slot.


      Gigabyte Z270 Gaming 7 expansion slots specs:

      1. 1 x PCI Express x16 slot, running at x16 (PCIEX16)
        * For optimum performance, if only one PCI Express graphics card is to be installed, be sure to install it in the PCIEX16 slot.
      2. 1 x PCI Express x16 slot, running at x8 (PCIEX8)
        * The PCIEX8 slot shares bandwidth with the PCIEX16 slot. When the PCIEX8 slot is populated, the PCIEX16 slot operates at up to x8 mode.
      3. 1 x PCI Express x16 slot, running at x4 (PCIEX4)
        * The PCIEX4 slot shares bandwidth with the M2P_32G connector. The PCIEX4 slot operates at up to x2 mode when an SSD is installed in the M2P_32G connector.


      Now I installed a Asus Graphic card on the first slot - PCIE *16. If I installed Intel 750 SSD 400G on the second slot - PCIE*8, it works normally, PC starts from SSD.

      But if I installed SSD on the third slot PCIE *4, system can't detect Intel SSD, OS can't be loaded. From BIOS, also can't see Intel 750 has been detected.


      Now I can only install the SSD on the second slot, but per the manual from Gigabyte, this will impact my PC performance, because slot 1 and 2 share the bandwidth, which forces the slot one working under PCIE*8 mode.



      And the second question is:

      I just installed the latest SSD tool 3.4.3. Please see screenshot below, it shows that there are updates for firmware, but the "update" button is in grey. I clicked the button "Check for updates", it just reverted to the SSD tool download page, but my SSD tool has already been up-to-date.  So, what is the point of this "Update" button? Should I download the firmware directly and burn it to CD/USB and then upgrade the SSD firmware?






      Any advice about above?  Thanks!