Thank you for contacting Intel Communities.
Can you please provide the following information to better assist you?
- BIOS version:
- Operating System:
- Graphics driver version:(expand "Windows® 10, 8*, 7*, or Windows Vista*" option).
- Are you using a straight HDMI video connection (without adapters)?
Sorry, I should have included all this earlier!
OS: Windows 10 Education Version 10.0.14393 Build 14393
Graphics Drier Version: 188.8.131.5231
Intel Audio Display Driver: 6.16.00.3189
In regards to adapters, for years I have used a small plugin converter to go from mini hdmi to standard so I could plug a regular sized hdmi cable into it. Since these issues though I have tried both that setup and a standalone cord that is standard HDMI on one end with the mini HDMI on the other end bypassing the need for the extra little adapter.
Thank you for the information.
Please try the following driver and let me know how it goes.
Intel® Graphics Test Driver
Version: Test 15.40.4624 (Latest) Date: 3/8/2017
I hope to hear from you soon.
I tried the updates driver and it did not seem to help. It is the same exact issue. I even switched from HDMI to a mini Display port (with an HDMI adapter to plug into the TV) and it does the exact same thing.
It is like everything looks setup correctly, just no sound is output. It is like it is muted somewhere....but if i switch inputs to TV or a gaming system everything works perfectly fine. I have tried different cables, and moved it to a different hdmi port on the tv with the same results :/