4 Replies Latest reply on Mar 21, 2017 12:38 PM by Intel Corporation

    Dual Band Wireless-AC 7260  iwlwifi Queue 2 stuck for 10000 ms. Microcode SW error detected.  Restarting 0x2000000.

    alexminder

      Intel Dual Band Wireless-AC 7260 adapter hungs with 40MHz width connection

       

      lspci -vvv:

      01:00.0 Network controller: Intel Corporation Wireless 7260 (rev bb)

              Subsystem: Intel Corporation Dual Band Wireless-AC 7260

              Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+

              Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-

              Latency: 0, Cache Line Size: 64 bytes

              Interrupt: pin A routed to IRQ 39

              Region 0: Memory at fe900000 (64-bit, non-prefetchable) [size=8K]

              Capabilities: [c8] Power Management version 3

                      Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)

                      Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-

              Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+

                      Address: 00000000fee0f00c  Data: 4164

              Capabilities: [40] Express (v2) Endpoint, MSI 00

                      DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <512ns, L1 unlimited

                              ExtTag- AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W

                      DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-

                              RlxdOrd- ExtTag- PhantFunc- AuxPwr+ NoSnoop+ FLReset-

                              MaxPayload 128 bytes, MaxReadReq 128 bytes

                      DevSta: CorrErr+ UncorrErr- FatalErr- UnsuppReq+ AuxPwr+ TransPend-

                      LnkCap: Port #1, Speed 2.5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s <4us, L1 <32us

                              ClockPM+ Surprise- LLActRep- BwNot- ASPMOptComp-

                      LnkCtl: ASPM L0s L1 Enabled; RCB 64 bytes Disabled- CommClk+

                              ExtSynch- ClockPM+ AutWidDis- BWInt- AutBWInt-

                      LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-

                      DevCap2: Completion Timeout: Range B, TimeoutDis+, LTR+, OBFF Via WAKE#

                      DevCtl2: Completion Timeout: 16ms to 55ms, TimeoutDis-, LTR-, OBFF Disabled

                      LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis-

                               Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-

                               Compliance De-emphasis: -6dB

                      LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, EqualizationPhase1-

                               EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-

              Capabilities: [100 v1] Advanced Error Reporting

                      UESta:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-

                      UEMsk:  DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-

                      UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-

                      CESta:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-

                      CEMsk:  RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+

                      AERCap: First Error Pointer: 00, GenCap- CGenEn- ChkCap- ChkEn-

              Capabilities: [140 v1] Device Serial Number 7c-5c-f8-ff-ff-5a-96-73

              Capabilities: [14c v1] Latency Tolerance Reporting

                      Max snoop latency: 0ns

                      Max no snoop latency: 0ns

              Capabilities: [154 v1] Vendor Specific Information: ID=cafe Rev=1 Len=014 <?>

              Kernel driver in use: iwlwifi

              Kernel modules: iwlwifi

       

      dmesg:

      [19878.616498] iwlwifi 0000:01:00.0: Queue 2 stuck for 10000 ms.

      [19878.616533] iwlwifi 0000:01:00.0: Current SW read_ptr 59 write_ptr 68                                                                                                                                                                                              

      [19878.616598] iwl data: 00000000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................                                                                                                                                                                  

      [19878.616649] iwlwifi 0000:01:00.0: FH TRBs(0) = 0x00000000

      [19878.616704] iwlwifi 0000:01:00.0: FH TRBs(1) = 0x80102043                                                                                                                                                                                                          

      [19878.616757] iwlwifi 0000:01:00.0: FH TRBs(2) = 0x00000000                                                                                                                                                                                                          

      [19878.616811] iwlwifi 0000:01:00.0: FH TRBs(3) = 0x80300001                                                                                                                                                                                                          

      [19878.616866] iwlwifi 0000:01:00.0: FH TRBs(4) = 0x00000000                                                                                                                                                                                                          

      [19878.616920] iwlwifi 0000:01:00.0: FH TRBs(5) = 0x80504000                                                                                                                                                                                                          

      [19878.616974] iwlwifi 0000:01:00.0: FH TRBs(6) = 0x00000000                                                                                                                                                                                                          

      [19878.617029] iwlwifi 0000:01:00.0: FH TRBs(7) = 0x00709037                                                                                                                                                                                                          

      [19878.617123] iwlwifi 0000:01:00.0: Q 0 is active and mapped to fifo 3 ra_tid 0x0000 [2,2]                                                                                                                                                                           

      [19878.617216] iwlwifi 0000:01:00.0: Q 1 is active and mapped to fifo 2 ra_tid 0x0000 [0,0]                                                                                                                                                                           

      [19878.617308] iwlwifi 0000:01:00.0: Q 2 is active and mapped to fifo 1 ra_tid 0x0000 [59,68]                                                                                                                                                                         

      [19878.617401] iwlwifi 0000:01:00.0: Q 3 is active and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                           

      [19878.617493] iwlwifi 0000:01:00.0: Q 4 is active and mapped to fifo 5 ra_tid 0x0000 [1,1]                                                                                                                                                                           

      [19878.617586] iwlwifi 0000:01:00.0: Q 5 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                         

      [19878.617679] iwlwifi 0000:01:00.0: Q 6 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                         

      [19878.617771] iwlwifi 0000:01:00.0: Q 7 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                         

      [19878.617864] iwlwifi 0000:01:00.0: Q 8 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                         

      [19878.617957] iwlwifi 0000:01:00.0: Q 9 is active and mapped to fifo 7 ra_tid 0x0000 [56,56]                                                                                                                                                                         

      [19878.618049] iwlwifi 0000:01:00.0: Q 10 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618142] iwlwifi 0000:01:00.0: Q 11 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618234] iwlwifi 0000:01:00.0: Q 12 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618327] iwlwifi 0000:01:00.0: Q 13 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618419] iwlwifi 0000:01:00.0: Q 14 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618512] iwlwifi 0000:01:00.0: Q 15 is active and mapped to fifo 5 ra_tid 0x0000 [0,0]                                                                                                                                                                          

      [19878.618604] iwlwifi 0000:01:00.0: Q 16 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618697] iwlwifi 0000:01:00.0: Q 17 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618790] iwlwifi 0000:01:00.0: Q 18 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618883] iwlwifi 0000:01:00.0: Q 19 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.618975] iwlwifi 0000:01:00.0: Q 20 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619068] iwlwifi 0000:01:00.0: Q 21 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619161] iwlwifi 0000:01:00.0: Q 22 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619253] iwlwifi 0000:01:00.0: Q 23 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619346] iwlwifi 0000:01:00.0: Q 24 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619438] iwlwifi 0000:01:00.0: Q 25 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619530] iwlwifi 0000:01:00.0: Q 26 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619623] iwlwifi 0000:01:00.0: Q 27 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619716] iwlwifi 0000:01:00.0: Q 28 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619808] iwlwifi 0000:01:00.0: Q 29 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.619901] iwlwifi 0000:01:00.0: Q 30 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]                                                                                                                                                                        

      [19878.620037] iwlwifi 0000:01:00.0: Microcode SW error detected.  Restarting 0x2000000.                                                                                                                                                                              

      [19878.620042] iwlwifi 0000:01:00.0: CSR values:                                                                                                                                                                                                                      

      [19878.620047] iwlwifi 0000:01:00.0: (2nd byte of CSR_INT_COALESCING is CSR_INT_PERIODIC_REG)                                                                                                                                                                         

      [19878.620092] iwlwifi 0000:01:00.0:        CSR_HW_IF_CONFIG_REG: 0X40489204                                                                                                                                                                                          

      [19878.620134] iwlwifi 0000:01:00.0:          CSR_INT_COALESCING: 0X80000040                                                                                                                                                                                          

      [19878.620178] iwlwifi 0000:01:00.0:                     CSR_INT: 0X00000000                                                                                                                                                                                          

      [19878.620221] iwlwifi 0000:01:00.0:                CSR_INT_MASK: 0X00000000                                                                                                                                                                                          

      [19878.620265] iwlwifi 0000:01:00.0:           CSR_FH_INT_STATUS: 0X00000000                                                                                                                                                                                          

      [19878.620309] iwlwifi 0000:01:00.0:                 CSR_GPIO_IN: 0X00000000                                                                                                                                                                                          

      [19878.620376] iwlwifi 0000:01:00.0:                   CSR_RESET: 0X00000000                                                                                                                                                                                          

      [19878.620424] iwlwifi 0000:01:00.0:                CSR_GP_CNTRL: 0X080403c5                                                                                                                                                                                          

      [19878.620471] iwlwifi 0000:01:00.0:                  CSR_HW_REV: 0X00000144                                                                                                                                                                                          

      [19878.620513] iwlwifi 0000:01:00.0:              CSR_EEPROM_REG: 0X00000000                                                                                                                                                                                          

      [19878.620556] iwlwifi 0000:01:00.0:               CSR_EEPROM_GP: 0X80000000                                                                                                                                                                                          

      [19878.620600] iwlwifi 0000:01:00.0:              CSR_OTP_GP_REG: 0X803a0000                                                                                                                                                                                          

      [19878.620644] iwlwifi 0000:01:00.0:                 CSR_GIO_REG: 0X001f0042                                                                                                                                                                                          

      [19878.620687] iwlwifi 0000:01:00.0:            CSR_GP_UCODE_REG: 0X00000000                                                                                                                                                                                          

      [19878.620731] iwlwifi 0000:01:00.0:           CSR_GP_DRIVER_REG: 0X00000000                                                                                                                                                                                          

      [19878.620775] iwlwifi 0000:01:00.0:           CSR_UCODE_DRV_GP1: 0X00000000                                                                                                                                                                                          

      [19878.620819] iwlwifi 0000:01:00.0:           CSR_UCODE_DRV_GP2: 0X00000000                                                                                                                                                                                          

      [19878.620862] iwlwifi 0000:01:00.0:                 CSR_LED_REG: 0X00000060                                                                                                                                                                                          

      [19878.620906] iwlwifi 0000:01:00.0:        CSR_DRAM_INT_TBL_REG: 0X8821e0d3                                                                                                                                                                                          

      [19878.620950] iwlwifi 0000:01:00.0:        CSR_GIO_CHICKEN_BITS: 0X27800200                                                                                                                                                                                          

      [19878.620993] iwlwifi 0000:01:00.0:             CSR_ANA_PLL_CFG: 0Xd55555d5                                                                                                                                                                                          

      [19878.621037] iwlwifi 0000:01:00.0:      CSR_MONITOR_STATUS_REG: 0X3d0801bd

      [19878.621081] iwlwifi 0000:01:00.0:           CSR_HW_REV_WA_REG: 0X0001001a

      [19878.621124] iwlwifi 0000:01:00.0:        CSR_DBG_HPET_MEM_REG: 0Xffff0000

      [19878.621129] iwlwifi 0000:01:00.0: FH register values:

      [19878.621180] iwlwifi 0000:01:00.0:         FH_RSCSR_CHNL0_STTS_WPTR_REG: 0X21e0d500

      [19878.621234] iwlwifi 0000:01:00.0:        FH_RSCSR_CHNL0_RBDCB_BASE_REG: 0X021e0d40

      [19878.621288] iwlwifi 0000:01:00.0:                  FH_RSCSR_CHNL0_WPTR: 0X00000010

      [19878.621342] iwlwifi 0000:01:00.0:         FH_MEM_RCSR_CHNL0_CONFIG_REG: 0X00801114

      [19878.621396] iwlwifi 0000:01:00.0:          FH_MEM_RSSR_SHARED_CTRL_REG: 0X000000fc

      [19878.621450] iwlwifi 0000:01:00.0:            FH_MEM_RSSR_RX_STATUS_REG: 0X03030000

      [19878.621505] iwlwifi 0000:01:00.0:    FH_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000

      [19878.621559] iwlwifi 0000:01:00.0:                FH_TSSR_TX_STATUS_REG: 0X07ff0001

      [19878.621613] iwlwifi 0000:01:00.0:                 FH_TSSR_TX_ERROR_REG: 0X00000000

      [19878.621767] iwlwifi 0000:01:00.0: Start IWL Error Log Dump:

      [19878.621772] iwlwifi 0000:01:00.0: Status: 0x00000000, count: 6

      [19878.621777] iwlwifi 0000:01:00.0: Loaded firmware version: 16.242414.0

      [19878.621782] iwlwifi 0000:01:00.0: 0x00000084 | NMI_INTERRUPT_UNKNOWN      

      [19878.621787] iwlwifi 0000:01:00.0: 0x008006F4 | trm_hw_status0

      [19878.621791] iwlwifi 0000:01:00.0: 0x00000000 | trm_hw_status1

      [19878.621795] iwlwifi 0000:01:00.0: 0x00000B2C | branchlink2

      [19878.621800] iwlwifi 0000:01:00.0: 0x00016A90 | interruptlink1

      [19878.621804] iwlwifi 0000:01:00.0: 0x00016A90 | interruptlink2

      [19878.621808] iwlwifi 0000:01:00.0: 0x00000000 | data1

      [19878.621813] iwlwifi 0000:01:00.0: 0x00000080 | data2

      [19878.621817] iwlwifi 0000:01:00.0: 0x07030000 | data3

      [19878.621821] iwlwifi 0000:01:00.0: 0x0F409DA6 | beacon time

      [19878.621826] iwlwifi 0000:01:00.0: 0x009EB294 | tsf low

      [19878.621830] iwlwifi 0000:01:00.0: 0x00000000 | tsf hi

      [19878.621834] iwlwifi 0000:01:00.0: 0x00000000 | time gp1

      [19878.621839] iwlwifi 0000:01:00.0: 0x009EB295 | time gp2

      [19878.621843] iwlwifi 0000:01:00.0: 0x00000000 | uCode revision type

      [19878.621847] iwlwifi 0000:01:00.0: 0x00000010 | uCode version major

      [19878.621852] iwlwifi 0000:01:00.0: 0x0003B2EE | uCode version minor

      [19878.621856] iwlwifi 0000:01:00.0: 0x00000144 | hw version

      [19878.621861] iwlwifi 0000:01:00.0: 0x40489204 | board version

      [19878.621865] iwlwifi 0000:01:00.0: 0x023B001C | hcmd

      [19878.621869] iwlwifi 0000:01:00.0: 0x80022002 | isr0

      [19878.621874] iwlwifi 0000:01:00.0: 0x00000000 | isr1

      [19878.621878] iwlwifi 0000:01:00.0: 0x0000000A | isr2

      [19878.621882] iwlwifi 0000:01:00.0: 0x004028C4 | isr3

      [19878.621887] iwlwifi 0000:01:00.0: 0x00000000 | isr4

      [19878.621891] iwlwifi 0000:01:00.0: 0x00004110 | last cmd Id

      [19878.621895] iwlwifi 0000:01:00.0: 0x00000000 | wait_event

      [19878.621900] iwlwifi 0000:01:00.0: 0x0000CB1E | l2p_control

      [19878.621904] iwlwifi 0000:01:00.0: 0x00002020 | l2p_duration

      [19878.621908] iwlwifi 0000:01:00.0: 0x00000003 | l2p_mhvalid

      [19878.621913] iwlwifi 0000:01:00.0: 0x00003000 | l2p_addr_match

      [19878.621917] iwlwifi 0000:01:00.0: 0x00000005 | lmpm_pmg_sel

      [19878.621921] iwlwifi 0000:01:00.0: 0x22121936 | timestamp

      [19878.621926] iwlwifi 0000:01:00.0: 0x00341020 | flow_handler

      [19878.621936] ieee80211 phy1: Hardware restart was requested

      [19878.994168] iwlwifi 0000:01:00.0: L1 Enabled - LTR Disabled

      [19878.994594] iwlwifi 0000:01:00.0: L1 Enabled - LTR Disabled

      [19879.234445] iwlwifi 0000:01:00.0: L1 Enabled - LTR Disabled

      [19879.234796] iwlwifi 0000:01:00.0: L1 Enabled - LTR Disabled