9 Replies Latest reply on Jul 20, 2017 1:01 PM by Intel Corporation

    League of Legends performance bug with HD Graphics 610

    Balazs1

      Hi,

       

      I bought a Pentium G4560 processor with an integrated HD 610 graphics and I encountered this bug.

       

      Category

      Questions

      Answers (N/A if not applicable)

      Description

      Provide a detailed description of the issue

      Big performance drop (from 100 fps to 30-35 fps) in League of Legends when attacking the dragon (https://boosteria.org/wp-content/uploads/dragon-warding-red-side.jpg). If I stop attacking the dragon the fps counter instantly goes back to around 100.

      Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")

       

      Always (100%): X

      Hardware (HW)

      Brand and Model of the system.

      Custom built

      Hybrid or switchable graphics system?
      ie Does it have AMD or NV graphics too?

      Only HD 610 integrated graphics

      Make and model of any Displays that are used to see the issue (see note2 below).
      LFP
      = Local Flat Panel (Laptop panel)
      EFP = External Flat Panel (Monitor you plug in)

      EFP

      How much memory [RAM] in the system (see note2 below).

      8GB (2x4GB) HyperX Fury DDR4 2400MHz (HX424C15FBK2/8) at factory settings (no overclock)

      Provide any other hardware needed to replicate the issue.
      ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

       

      Hardware Stepping (see note1 below).

      See hardwareid.PNG attachment

      Software (SW)

      Operating System version (see note2 below).

      Windows 10 x64 Version 1607 (14393.693)

      VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

      9.0.1051

      Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

      21.20.16.4590

      SW or Apps version used to replicate the issue.

      League of Legends fully updated (v7.5-4023534.4062082), Medium High graphics preset. Setting the effects quality in the game to low only increases the fps from 30-35 to 40.

      Configurations

      Single display, clone, or extended (see note2 below).

      Single display

      Display resolution & refresh rate setting of each display (see note2 below).

      1920x1080 60Hz

      AC or DC mode, i.e. is power cable plugged in or not?

      AC

      How to repro

      Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
      A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

       

      Get into League of Legends practice tool -> spawn one of the drakes (or dragons) from the left toolbar -> attack the drake. The bug is present in all game modes.