4 Replies Latest reply on Aug 22, 2017 1:29 AM by Al Hill

    Cannot install Windows 7 on NUC6CAYH




      I've been trying to install Windows 7 on the NUC6CAYH with no success. I followed the instructions given here:


      Install Windows 7* on Computers with USB 3.0


      The page lists this model NUC under "This article applies to" section, but it seems the USB 3.0 drivers provided do not enable the USB 3.0 ports - once it reaches Windows Setup the keyboard and mouse are not recognized. The installation media I created following the instructions did successfully install Windows 7 on the NUC5CPYH.


      The one thing I did notice is on the support page for the NUC5CPYH (and the Skylake and Skull Canyon NUCs) have downloadable USB 3.0 drivers for Windows 7, whereas the NUC6CAYH does not. I'm not sure if the appropriate drivers have been released or if this process has been tested on the NUC6CAYH.


      Has anyone had any luck or can provide any insight?