Thank you for contacting the Intel community.
Try reinstalling the ITE* Consumer Infrared (CIR) Driver
Make sure the CEC is set in the BIOS as it shows at the following link:
Please let me know.
sorry for the late response.
I am not using Windows on the Nuc so i cant install the driver. With the NUC5PPYH this was working before without any problems.
Tested your recommended Settings but with the same result Set the Bios to default and tried again with the recommended settings with the same result. Still unable to power on the Nuc via remote.
The difference is :
The NUC5PPYH has an ITE8713 CIR
the NUC6CAYH has an ITE8708 CIR
both where recognized by linux and modules loaded
After some more testing, Bios reset, played with the settings, asked other User with the same Nuc i would say, the Nuc is defect. No one else could reproduce this behavior
Thank you for the information, in this case if you know another user with the same NUC and similar configuration and with the same XBOX360 Media Remote, I would say the NUC is defective as you are mentioning.
Please bear in mind that there is 3 year warranty for the NUC, you can contact support to ask for a replacement.
Updated today to the latest BIOS V38
Reset Bios to default
Power off Device
back to Bios and configured the settings
saved, power off
power on Device
Remote is working like expected when on
Power off via Remote
Power on via remote still not working
This BIOS version was probably already on the way to be released before the issue was reported so I suggest you to keep an eye on the download center for another BIOS version. I don’t have an ETA when the BIOS is going to be release but is suggest to keep checking the thread you posted above.
I can confirm my NUC6CAYH IS working with a Logitec Harmony Remote. I can switch it ON, from the OFF state!
There is an option with "Deep Sleep" or "Deep State" (or similar). It must be checked on in the BIOS.
(Also Wake on CIR must be enabled.)
I had initially the same problem as you until I checked the "deep... " option.
Unfortunately not. Still the same behavior
Thank you for the information, if this is working for SirHarry as it should with the latest BIOS and with the same configuration, have you consider replacing the unit, you can submit a replacement for the unit at the following link:
I have added the XBOX remote commands to my Logitech Harmony One remote, and indeed the NUC does NOT turn on with
PowerON, PowerToggle or any other XBOX remote commands.
Sorry... I made the assumption that a Media Center (MCE) remote was (almost) the same as a Microsoft XBOX media remote.