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    server Board Intel S1200V3RPS

    Profradio

      Hello! I bought server Board Intel S1200V3RPS. The problem occurred after installing the Intel®active system console (IASC_6.1_Build19) - when entering through the browser, the window for entering login and password - after entering the data nothing happens - then appears: "You are offline!! Please check your network". How can I solve this problem?

        • 1. Re: server Board Intel S1200V3RPS
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Profradio,
           
          It’s a bit difficult to tell exactly what the issue could be based on the info provided. At a first glance looks like a connectivity issue (firewall, blocked ports, BMC not configured, networking issue, etc)
           
          In the mean time let me share with you the following URL http://www.intel.com/content/dam/support/us/en/documents/motherboards/server/sysmgmt/sb/intel_active_system_console_v7_0_ug.pdf  for the Intel® Active System Console v7.0 User Guide. On section 4.1.2 it shows the required steps to configure the network connectivity.
           
          Hope this helps.
           
          Jose H.
           

          • 2. Re: server Board Intel S1200V3RPS
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello Profradio,
             
            It’s a bit difficult to tell exactly what the issue could be based on the info provided. At a first glance looks like a connectivity issue (firewall, blocked ports, BMC not configured, networking issue, etc)
             
            In the mean time let me share with you the following URL http://www.intel.com/content/dam/support/us/en/documents/motherboards/server/sysmgmt/sb/intel_active_system_console_v7_0_ug.pdf  for the Intel® Active System Console v7.0 User Guide. On section 4.1.2 it shows the required steps to configure the network connectivity.
             
            Hope this helps.
             
            Jose H.
             

            • 3. Re: server Board Intel S1200V3RPS
              Profradio

              Thank you! Firewall I have disabled. OS Microsoft Windows* Server 2008 R2 SP1 EM64T. The SNMP service is running. The IP address of the BMC is configured in the BIOS. After entering the password -

              12:31:30: (mod_fastcgi.c.2979) got proc: pid: 5100 socket: tcp:127.0.0.1:521 load: 2

              hangs for 4-5 minutes.

              error.log file ASC:

               

              HTTP/1.1 200 OK

              Content-Type: text/css

              Accept-Ranges: bytes

              ETag: "-616820200"

              Last-Modified: Thu, 07 May 2015 02:26:48 GMT

              Content-Length: 27463

              Date: Thu, 09 Mar 2017 04:31:19 GMT

              Server: LightTPD/1.4.23-1 (Win32)

               

               

               

              2017-03-09 12:31:30: (request.c.302) fd: 8 request-len: 495

              POST /asc/auth.php HTTP/1.1

              Host: localhost:9393

              Connection: keep-alive

              Content-Length: 40

              Accept: */*

              Origin: https://localhost:9393

              X-Requested-With: XMLHttpRequest

              User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36 OPR/43.0.2442.1144

              Content-Type: application/x-www-form-urlencoded

              Referer: https://localhost:9393/asc/

              Accept-Encoding: gzip, deflate, br

              Accept-Language: ru-RU,ru;q=0.8,en-US;q=0.6,en;q=0.4

               

               

               

              2017-03-09 12:31:30: (response.c.227) -- splitting Request-URI

              2017-03-09 12:31:30: (response.c.228) Request-URI  :  /asc/auth.php

              2017-03-09 12:31:30: (response.c.229) URI-scheme   :  https

              2017-03-09 12:31:30: (response.c.230) URI-authority:  localhost:9393

              2017-03-09 12:31:30: (response.c.231) URI-path     :  /asc/auth.php

              2017-03-09 12:31:30: (response.c.232) URI-query    :  

              2017-03-09 12:31:30: (response.c.276) -- sanatising URI

              2017-03-09 12:31:30: (response.c.277) URI-path     :  /asc/auth.php

              2017-03-09 12:31:30: (mod_access.c.135) -- mod_access_uri_handler called

              2017-03-09 12:31:30: (response.c.391) -- before doc_root

              2017-03-09 12:31:30: (response.c.392) Doc-Root     : C:/Program Files (x86)/Intel/ASC/www

              2017-03-09 12:31:30: (response.c.393) Rel-Path     : /asc/auth.php

              2017-03-09 12:31:30: (response.c.394) Path         : 

              2017-03-09 12:31:30: (response.c.442) -- after doc_root

              2017-03-09 12:31:30: (response.c.443) Doc-Root     : C:/Program Files (x86)/Intel/ASC/www

              2017-03-09 12:31:30: (response.c.444) Rel-Path     : /asc/auth.php

              2017-03-09 12:31:30: (response.c.445) Path         : C:/Program Files (x86)/Intel/ASC/www/asc/auth.php

              2017-03-09 12:31:30: (response.c.462) -- logical -> physical

              2017-03-09 12:31:30: (response.c.463) Doc-Root     : C:/Program Files (x86)/Intel/ASC/www

              2017-03-09 12:31:30: (response.c.464) Rel-Path     : /asc/auth.php

              2017-03-09 12:31:30: (response.c.465) Path         : C:/Program Files (x86)/Intel/ASC/www/asc/auth.php

              2017-03-09 12:31:30: (response.c.482) -- handling physical path

              2017-03-09 12:31:30: (response.c.483) Path         : C:/Program Files (x86)/Intel/ASC/www/asc/auth.php

              2017-03-09 12:31:30: (response.c.490) -- file found

              2017-03-09 12:31:30: (response.c.491) Path         : C:/Program Files (x86)/Intel/ASC/www/asc/auth.php

              2017-03-09 12:31:30: (response.c.640) -- handling subrequest

              2017-03-09 12:31:30: (response.c.641) Path         : C:/Program Files (x86)/Intel/ASC/www/asc/auth.php

              2017-03-09 12:31:30: (mod_access.c.135) -- mod_access_uri_handler called

              2017-03-09 12:31:30: (mod_fastcgi.c.3644) handling it in mod_fastcgi

              2017-03-09 12:31:30: (mod_fastcgi.c.2979) got proc: pid: 5100 socket: tcp:127.0.0.1:521 load: 2

              2017-03-09 12:34:33: (log.c.172) server started

              2017-03-09 12:34:33: (mod_fastcgi.c.1365) --- fastcgi spawning local

                proc: C:/ASC/PHP/php-cgi.exe

                port: 521

                socket 

                min-procs: 1

                max-procs: 1

              2017-03-09 12:34:33: (mod_fastcgi.c.1390) --- fastcgi spawning

                port: 521

                socket 

                current: 0 / 1

              2017-03-09 12:34:33: (server.c.955) WARNING: unknown config-key: ssl.use-sslv3 (ignored)

              • 4. Re: server Board Intel S1200V3RPS
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Thank you for the update. It seems that it is not completing starting the service that it would read the information to display the content properly.

                Have you been able to use the Active System Console before?

                What is the BIOS version you are running with? Make sure it is running with the latest release 03.04.0002 (Check README file before applying the update).

                If needed, try to configure the BMC Web Console and see if it would display the information of the system.

                Regards,
                Dave A.
                 

                • 5. Re: server Board Intel S1200V3RPS
                  Profradio

                  Hello, Dave!

                  I have never used Active System Console before.

                  I update BIOS, ME, FRUSDR, BMC.

                  Info from SISINFO.EXE log:

                  -------------------------------------------

                  Platform Firmware Inventory

                  -------------------------------------------

                   

                   

                  BIOS Version....... S1200RP.86B.03.04.0002

                  BMC Firmware Version:

                     Op Code....... 1.19.10284

                     Boot Code.............. 01.16

                  ME Firmware Version:

                     Boot Code: 03.00.07.024

                  SDR Version:

                     SDR version: SDR Package 1.08

                   

                  ASC not working. (You are offline!! Please check your network.)

                  The server program is installed Apache and PHP (2 sites) - can be this the problem?

                  The motherboard does not support RMM4 and  RMM4 lite. Is there any other way to connect and configure the BMC Web Console?

                  • 6. Re: server Board Intel S1200V3RPS
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    Thanks for the update. Was this the only information captured by the Sysinfo? The reason I asked is that is missing a lot of information.

                     

                    I am not aware of an issue where Apache and PHP would cause this issue. You should still be able to configure the BMC Web Console without the RMM4. I was able to get the same error when missing the following System Variables.

                     

                    APPCORE_PATH : C:\Program Files (x86)\Intel\ASC\erlang\lib\appcore-3.0\ebin

                    ASCInstallPath : C:\Program Files (x86)\Intel\ASC\

                     

                     

                    Additionally, under "Path" make sure the following value is present. If not, feel free to add it.

                     

                    C:\Program Files (x86)\Intel\ASC

                     

                    See example.

                     

                     

                     

                     

                     

                    Let's try this and let us know the outcome.

                    • 7. Re: server Board Intel S1200V3RPS
                      Profradio

                      No, full file .txt is this:

                      Yandex.Disk 

                      • 8. Re: server Board Intel S1200V3RPS
                        Intel Corporation
                        This message was posted on behalf of Intel Corporation

                        Thanks for sharing the file. Let me know how it goes with the steps recommended before.

                        • 9. Re: server Board Intel S1200V3RPS
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          Thanks for posting the file. Let us know how it goes with the steps mentioned before.

                          • 10. Re: server Board Intel S1200V3RPS
                            Profradio

                            Ok. Path has already been written:

                            APPCORE_PATH - C:\Program Files (x86)\Intel\ASC\erlang\lib\appcore-3.0\ebin

                            ASCInstallPath - C:\Program Files (x86)\Intel\ASC\

                            Path -

                            C:\Program Files (x86)\Intel\ASC;

                            C:\ProgramData\Oracle\Java\javapath;

                            C:\PHP\;

                            C:\PHP\ext\;

                            C:\Windows\system32;

                            C:\Windows;C:\Windows\System32\Wbem;

                            C:\Windows\System32\WindowsPowerShell\v1.0\;

                            C:\Program Files (x86)\MySQL\MySQL Server 5.5\bin;

                            C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;

                            C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;

                            C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;

                            C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;

                            C:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\

                             

                             

                            I finished only User Variables for user:

                            Path - %USERPROFILE%\AppData\Local\Microsoft\WindowsApps;

                            I restart windows, -

                            new log file.txt:

                            Yandex.Disk

                            How can I configure web console BMC without RMM4? What software should I use for it?

                            • 11. Re: server Board Intel S1200V3RPS
                              Intel Corporation
                              This message was posted on behalf of Intel Corporation

                              Are you getting the same error after adding these entries? You should able to configure the BMC Web Console in the BIOS.

                              How to configure BMC Console

                              You will find that the article refers to server boards S2600 series. However, the settings are the same for the board you have.

                              Additionally, I am including the RMM4 and Integrated BMC User's Guide.

                              Regards,
                              Dave A.

                              • 12. Re: server Board Intel S1200V3RPS
                                Profradio

                                Hi!

                                Yes I get the same error after adding these entries.

                                 

                                I configured the BMC as you said. LAN Configuration Settings:

                                ---------------------------

                                LAN Channel Selected: 1

                                LAN Alert Destination Index Selected: None. LAN Alert Configuration will not be displayed.

                                IP Address Source: STATIC

                                DHCP Host Name: DCMI001E67C9E537

                                LAN Failover Mode: ENABLE

                                BMC Host IP Address: 192.168.0.114

                                Subnet Mask: 255.255.255.0

                                Gateway IP Address: 192.168.0.1

                                User ID Selected: 2

                                Channel Selected: None. User configurations specific to the channel will not be displayed.

                                User Name: root

                                User Status: ENABLE

                                 

                                After entering in the browser the ip 192.168.0.114 - nothing happens, the browser shows the error: "ERROR ERR_CONNECTION_TIMED_OUT:"

                                 

                                Sysinfo still shows the error:

                                 

                                BMC SEL (IN HUMAN READABLE FORM)

                                -------------------------------------------

                                Version IPMI v2.0

                                Number of Entries 1014

                                Last Add Time 03/15/2017-23:16:07

                                Last Erase Time Pre-Init Time Stamp

                                Free Space Remaining in Bytes 47250

                                Error: Application Cannot Communicate to the BMC.

                                -------------------------------------------

                                BMC SEL (IN HEX FORM)

                                -------------------------------------------

                                Version IPMI v2.0

                                Number of Entries 1014

                                Last Add Time 03/15/2017-23:16:07

                                Last Erase Time Pre-Init Time Stamp

                                Free Space Remaining in Bytes 47250

                                Error: Application Cannot Communicate to the BMC.

                                • 13. Re: server Board Intel S1200V3RPS
                                  David_Intel

                                  I wonder if the BMC is corrupt. In this case, please go to the system BIOS > Server Management > and enable the option to Clear System event logs. Then re-flash the system BIOS to the latest version 03.04.0002 using the BMC Force Update jumper.

                                   

                                  S1200RP Jumpers.PNG

                                   

                                  I would suggest replacing the system board if the issue remains after flashing the firmware package again.

                                  • 14. Re: server Board Intel S1200V3RPS
                                    Intel Corporation
                                    This message was posted on behalf of Intel Corporation

                                    Hello Profradio,

                                    We will proceed to mark this thread as resolve. If the issue continue please contact us back.

                                    Regards.

                                    Jose H.

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