I have the problem that if Panel Self Refresh (PSR) is enabled in the Intel driver settings, which is the default setting, my panel switches off- and on every few seconds (when not using the computer). When PSR is disabled, the issue does not appear. Nevertheless, I would like to use PSR to have a higher battery life, so the issue should be fixed. I already swapped the display without success.
Answers (N/A if not applicable)
Provide a detailed description of the issue
If PSR is enabled, panel turns off- and on every few seconds
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%):If PSR is enabled
Brand and Model of the system.
Dell Latitude E7450
Hybrid or switchable graphics system?
Make and model of any Displays that are used to see the issue (see note2 below).
LFP B140HAN01.1 1A
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
internal eDP connection
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Windows 10 1607
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
heres a video: Shared album - Martin Jü - Google Photos first: PSR enabled -> problem appears, then: PSR disabled -> no problem