Thank you for posting in Wired Ethernet Community.
Kindly share the markings of your X710 and brand/model of module installed for us to further investigation your issue.
The markings is found in the white barcode label of your X710.
Thanks for your reply, Vince.
I can only find this number on the card:
6805CA280888 22407 H34308-003
Hi Yuqing, Thanks for your reply, normally, for retail X710, it would have yottamark sticker at the adapter's back side. Sharing the sample yottamark sticker found in this website - Yottamark* Sticker on Intel® Ethernet Adapters . Have you tried running this command to update your X710 FW?
./nvmupdate64e -u -l -o update.xml -b -c nvmupdate.cfg
Please also try out this command to show details of your X710
lspci -vv | grep -i 'Intel Corporation Ethernet Controller X710'