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Thank you very much for letting us know that information and for providing those files, we really appreciate that.
Regarding the part about installing the chipset driver, basically you just need to install the chipset driver provided by HP and it should work with your system, but the thing is that I was looking for it on HP’s web site and according to the information in there, the PC you are using is not compatible with Windows® 10, so the chipset driver will not be available, you will be able to confirm that information on the following link:
Same thing with the graphics driver, we always recommend to use the driver provided by the manufacturer of the PC, but just like happened with the chipset driver, there are no results showing for Windows® 10, only for Windows® Vista or Windows® 7.
Additionally, if you are using an external graphics card, the onboard graphics controller will get disable automatically, and in that case the graphics drivers needed are the ones available on AMD’s web site, I looked for them for you to try to install them, you can find them on the link below, remember that at this point is always better to check with AMD if those drivers are the right ones for your system:
So, if the PC is not fully compatible with Windows® 10 some drivers might not be available, and in that case we recommend to check on that with HP directly to confirm that information:
AMD’s phone number: 1 877-284-1566
AMD’s support site: http://support.amd.com/en-us
HP’s phone number: 1 800-474-6836
HP’s support site: http://support.hp.com/us-en
Any further questions, please let me know.
Upon further research, with the provided information by you, my pc is incompatible, therefor it is disabling my external GPU. No worries, im building a new PC that will be 100% compatible with Windows 10 x64.
Thank you very much for letting us know those details, we really appreciate that.
And yes, in this case building a new PC that will be fully compatible with Windows® 10 is a really good option to make sure it will work properly.
Any other inquiry, do not hesitate in contact us again.