2 Replies Latest reply on Mar 15, 2017 9:29 AM by Intel Corporation

    ArchiCad 14 crashes during launch with Intel HD 530

    jz.stapa

      Hi, when starting ArchiCAD 14 splash screen shows for a few seconds and crashes with error:

      Windows Event Viewer:

       

      The application name causes confusion: ArchiCAD.exe, Version: 14.0.0.3004, timestamp: 0x4c06037d

      The name of the module causing the error: ntdll.dll, version: 6.1.7601.23572, time stamp: 0x57fd0651

      Exception code: 0xc0000005

      The offset error 0x00000000000179cb

      Process ID causing the error: 0x6c0

      Hour run the application causing the error: 0x01d296bd482e689a

      The application path causing the error: C: \ Program Files \ Graphisoft \ ArchiCAD 14 \ ArchiCAD.exe

      The path of the module causing the error: C: \ Windows \ System32 \ ntdll.dll

      Report ID: 867a294a-02b0-11e7-8f26-408d5c4a5bae

       

      When I uninstall Intel video drivers thip app runs correcty (Windows video driver). I tried different Intel video drivers for HD 530 including beta.

       

      Could this be a driver issue?

       

      Thanks