5 Replies Latest reply on Mar 3, 2017 9:03 AM by Intel Corporation

    s3500 on a laptop

    PRoland

      Hi Intel, I am using an s3500 which I had as a surplus around here. Why not use it on my laptop?
      Small issue, ssd gets quite hot. I did change the power PowerGovernorMode to 2, would like to further try my luck with PhyConfig however that is totally undocumented anywhere.
      Any suggestions how to further tweak this on a laptop usage where airflow is quite low to 0 ?

      Attaching isdct info:

       

       

      - Intel SSD DC S3500 Series PHWL623002AA480QGN -

       

      AccessibleMaxAddressSupported : False

      BusType : 11

      ControllerCompatibleIDs : PCI\\VEN_8086&DEV_8C03&REV_04PCI\\VEN_8086&DEV_8C03PCI\\VEN_8086&CC_010601PCI\\VEN_8086&CC_0106PCI\\VEN_8086PCI\\CC_010601PCI\\CC_0106

      ControllerDescription : @oem1.inf,%pci\\ven_8086&dev_8c03&cc_0106.devicedesc%;Intel(R) 8 Series Chipset Family SATA AHCI Controller

      ControllerID : PCI\\VEN_8086&DEV_8C03&SUBSYS_220E17AA&REV_04\\3&21436425&0&FA

      ControllerIDEMode : False

      ControllerManufacturer : @oem1.inf,%intel%;Intel Corporation

      ControllerService : iaStorA

      DIPMEnabled : False

      DIPMSupported : False

      DevicePath : \\\\.\\PHYSICALDRIVE0

      DeviceStatus : Healthy

      DigitalFenceSupported : False

      DownloadMicrocodePossible : True

      DriverDescription : Intel(R) 8 Series Chipset Family SATA AHCI Controller

      DriverMajorVersion : 14

      DriverManufacturer : Intel Corporation

      DriverMinorVersion : 8

      EnduranceAnalyzer : Workload did not induce any wear on the drive. Expected life calculation is invalid. Ensure that workloads run for an hour or more for valid calculations.

      ErrorString :

      Firmware : D2012370

      FirmwareUpdateAvailable : The selected Intel SSD contains current firmware as of this tool release.

      HDD : False

      IEEE1667Supported : False

      Index : 0

      Intel : True

      IntelGen3SATA : True

      IntelNVMe : False

      Lun : 0

      MaximumLBA : 703282607

      ModelNumber : INTEL SSDSC2BB480G4

      NativeMaxLBA : 937703087

      OEM : Generic

      OpalState : Unsupported

      PLITestTimeInterval : 10080 minutes

      PNPString : SCSI\\DISK&VEN_INTEL&PROD_SSDSC2BB480G4\\4&392C1257&0&000000

      PathID : 0

      PhyConfig : 1 (Client Settings)

      PhySpeed : 6.0 Gbps

      PhysicalSectorSize : 4096 bytes

      PhysicalSize : 360080695296

      PortNumber : 0

      PowerGovernorAveragePower : 5000 milliwatts

      PowerGovernorBurstPower : 6500 milliwatts

      PowerGovernorMode : 2 Low

      Product : Wolfsville

      ProductFamily : Intel SSD DC S3500 Series

      ProductProtocol : ATA

      ReadErrorRecoveryTimer : 0

      RemoteSecureEraseSupported : False

      SCSIPortNumber : 0

      SMARTEnabled : True

      SMARTSelfTestSupported : True

      SSCEnabled : False

      SanitizeBlockEraseSupported : True

      SanitizeCryptoScrambleSupported : False

      SanitizeSupported : False

      SataGen1 : True

      SataGen2 : True

      SataGen3 : True

      SataNegotiatedSpeed : 6.0 Gbs

      SectorSize : 512

      SecurityEnabled : True

      SecurityFrozen : True

      SecurityLocked : False

      SecuritySupported : True

      SerialNumber : PHWL623002AA480QGN

      TCGSupported : False

      TargetID : 0

      TemperatureLoggingInterval : 1 minute(s)

      TrimSize : 4

      TrimSupported : True

      WWID : 140701773682724

      WriteCacheEnabled : True

      WriteCacheReorderingStateEnabled : True

      WriteCacheState : 1

      WriteCacheSupported : True

      WriteErrorRecoveryTimer : 0

        • 1. Re: s3500 on a laptop
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello PRoland,

          We understand you have recently installed an Intel® SSD DC S3500 Series on your laptop, and have been experiencing heat problems since.

          Please keep in mind that the operating temperature range for this SSD is between 0°C and 70°C (32°F to 158°F). While overheating is not normal, it's not entirely unexpected if you're using the drive in a laptop without any airflow. At the end of the day, this is still just a SATA SSD. The main things that keep it apart are it's data protection features, none of which should cause it to operate hotter than a regular consumer drive.

          I would first recommend making sure that the SATA and power connectors on your laptop are clean and free of debris. As far as adjusting the Power Governor Mode, you should be able to do so using the Intel® SSD Data Center Tool.

          You will find information on the commands required in the ISDCT User Guide, in page 10, 16, and 38. However, I'd like to point out that this may actually work opposite to what you may expect. Setting this to zero will actually remove the power governor feature, meaning the SSD will use more power:

          "Changes the devices power governor mode settings. Valid values are:

              • 0: Unconstrained for SATA devices.
              • 1: Typical (7-watts) for SATA devices.
              • 2: Low (5-watts) for SATA devices."

          If you suspect this is an issue with the SSD itself, please provide us with the SMART details for the drive.

          We do hope this information helps.

          Best regards,
          Carlos A.

          1 of 1 people found this helpful
          • 2. Re: s3500 on a laptop
            PRoland

            Hi Carlos, thank you for the reply. PowerGovernorMode is set to 2 Low not 0, not sure where 0 came from. That was documented so I setup accordingly.
            PhyConfig however is missing any explanation. Do you have any info of what that does?
            SSD temp is 30 degrees Celsius, I don't suspect any problems with the ssds, working fine just trying to see if I can lower the temp a little bit.

            1 of 1 people found this helpful
            • 3. Re: s3500 on a laptop
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello PRoland,

              I can relate, colder is always better. Just keep in mind that 30°C is actually not bad, these drives usually run at around 40°C in most applications. 

              There is not much on the user guide as far as PhyConfig goes, I had to do some digging to find out what each setting actually represents. The command itself will be very similar to the one you used to change your power governor mode [isdct.exe set -intelssd (Index|SerialNumber) PhyConfig=(0|1|2)]. These are the setting definitions:

                  • 0: Default enterprise settings. Generally good for most purposes and systems
                  • 1: Client settings. Tighter for shorter signal routes (such as laptops). You might want to try this setting as it may be better for smaller systems with less trace length.
                  • 2: Alternate enterprise settings. Will result in a a larger eye with better use in some servers. It may work well for systems that have long signal paths and multiple connections.

              Please let us know the results.

              Best regards,
              Carlos A.

              • 4. Re: s3500 on a laptop
                PRoland

                Thanks you sir, that was it. Seems reasonable, although I noticed it's quite heavy comparing to 535 for example. Still for laptops people should look into client series

                • 5. Re: s3500 on a laptop
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  PRoland,

                  We definitely agree with you. While it should work just fine, we usually recommend these drives for systems designed with a little bit more airflow than laptops.

                  You would be surprised to learn how often consumer drives are used in servers (despite our best recommendations), and how often data center models are purchased by end-users.

                  We're glad to have been able to help.

                  Best regards,
                  Carlos A.