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1. Re: Halo PC graphics corruption still present on latest drivers
This message was posted on behalf of Intel CorporationHello KuraiShidosha,
In order to better assist you please let me know which operating system are you using and the driver version that is currently installed.
Thank you for contacting the Intel community.
Best Regards,
Jeffrey. -
2. Re: Halo PC graphics corruption still present on latest drivers
Hi,
Windows 10 Pro 64-bit (10.0, Build 14393)
Intel v21.20.16.4614
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3. Re: Halo PC graphics corruption still present on latest drivers
This message was posted on behalf of Intel CorporationHi Thomas,
I would like to replicate this issue but I will need additional information about your system and graphics configuration.
Please fill out the following form as complete as possible.
https://communities.intel.com/thread/77761
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
“We need to hear directly from you, our valued customers, which color-related options (e.g. Hue, Wide Gamut) from the Intel® HD Graphics Control Panel you use the most. In an effort to better optimize our driver, some of these Control Panel features are targeted for removal for future platforms, and thus we need to know what are the different real-world use cases in which these features prove useful to you. On this link you can leave us your feedback: https://communities.intel.com/thread/111279 ”
Best Regards,
Jeffrey
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4. Re: Halo PC graphics corruption still present on latest drivers
Category
Questions
Answers (N/A if not applicable)
Description
Provide a detailed description of the issue
Halo PC graphics corruption not fixed
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%): X
Often (51-99%):
Sporadic (20-50%):
Very Sporadic (<20%):
Hardware (HW)
Brand and Model of the system.
User made
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?No
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)EFP - Acer P243w 1920x1200 60Hz
How much memory [RAM] in the system (see note2 below).
16GB
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etcJust the integrated GPU
Hardware Stepping (see note1 below).
Software (SW)
Operating System version (see note2 below).
Windows 10 Pro 64-bit 14393
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
N/A
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
21.20.16.4614
SW or Apps version used to replicate the issue.
Halo CE v1.10
Configurations
Single display, clone, or extended (see note2 below).
Single
Display resolution & refresh rate setting of each display (see note2 below).
1920x1200 60Hz
AC or DC mode, i.e. is power cable plugged in or not?
Plugged in
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.- Launch the game on Intel GPU
- Move player around the game
- Observe object corruption
...
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5. Re: Halo PC graphics corruption still present on latest drivers
This message was posted on behalf of Intel CorporationHello Thomas,
We will need dxdiag and the dispdiag report too in order to replicate the issue.DxDiag Instructions:
- Click on the “Start Menu” -> Type “DxDiag” -> Press “Enter” -> Wait for the DirectX Diagnostic Tool to finish loading
- In the DirectX Diagnostic Tool, click “Save All Information” -> Save the file DxDiag.txt
- Include DxDiag.txt as an attachment in the Intel Community Forum
DispDiag Instructions:
- Click on the “Start Menu” -> Type “cmd” -> Then a command shell window will open
- In the command shell, type “dispdiag -out %homepath%\Desktop\DispDiag-Intel-Issue.dat” -> The command shell will output something similar to “Dump File: C:\Users\[username]\DispDiag-########-######-#####-#####.dat”
- Locate the .dat file on your desktop and include DispDiag-Intel-Issue.dat in the Intel Community Forum
Jeffrey -
6. Re: Halo PC graphics corruption still present on latest drivers
Here are the files.
I really feel we're going through unnecessary motions here. The original post I linked to shows that this is a clear case of drivers not handling the rendering properly. It has nothing to do with my setup or anyone else's involved. All that needs to be known is that Intel iGPUs and the latest drivers are not correctly rendering older DX9 games properly. This is not due to any user specific setup, it's reproducible on multiple machines, it's the driver. Please have your technicians investigate the original thread and any changes that were made in the driver to fix those issues, because they weren't completely resolved.
In roughly a week's time I will be on an Nvidia GPU and won't be affected by these issues anymore. I'm doing this for the people who are only able to use integrated Intel GPUs, so as to help make the driver support more compatible for those people affected by it.
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7. Re: Halo PC graphics corruption still present on latest drivers
Hi KuraiShidosha,
Thank you so much for the reports provided.We are really sorry for the inconvenience. We are investigating this from our side. Jeffrey is just requesting extremely important information that will help us gather details for the debugging process.
We appreciate your patience during this process. As soon as possible, we will provide you with more updates.
Regards,
Kevin M
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8. Re: Halo PC graphics corruption still present on latest drivers
This message was posted on behalf of Intel CorporationHi KuraiShidosha,
Can you send us pictures of the graphics configuration of the game, please?
Best Regards,
Jeffrey -
10. Re: Halo PC graphics corruption still present on latest drivers
This message was posted on behalf of Intel CorporationHi KuraiShidosha,
Thank you so much for the information provided.
I am investigating this from our side. As soon as possible, We will provide you with more updates.
Regards,
Jeffrey -
11. Re: Halo PC graphics corruption still present on latest drivers
I have an update to add here:
The problem is NOT limited to Halo
The problem is NOT limited to DX9
I have experienced the exact same kind of stretched polygon/texture artifacting now in other games as well, including OpenGL titles. The most recent example is the brand new released Turok 2: Seeds of Evil remaster.
Furthermore, it is definitively NOT a glitch unique to my hardware. I have verified it on two separate Intel i7 7700k machines, and an i7 6700k as well. The exact same graphics corruptions are present among all three systems. This tells me that without a doubt we are dealing with driver issues, not hardware. This gives me hope that these issues can be resolved, but I am fearful your programmers might not be taking these artifacts seriously and nothing will ever be done. These are long standing issues that have been widely reported and documented, confirmed to be not related to the hardware but the software, and still nothing has been done about them.
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12. Re: Halo PC graphics corruption still present on latest drivers
This message was posted on behalf of Intel CorporationHi Thomas,
We have filed an internal bug report 1405609824 for this issue.
If a new driver update comes up that fixes this issue, we will announce it here: https://communities.intel.com/thread/109543, and you should eventually get it automatically via Windows Update.
Best Regards.
Jeffrey.