1 2 Previous Next 18 Replies Latest reply on Mar 23, 2017 12:36 PM by Intel Corporation

    IRST accelerate option missing

    Pitje

      Hello world,

       

      I'm trying to set up Smart Response Tech (or something like that) by using a SSD as cache for a HDD. But in the Inter Rapid Storage Technology program there's no button 'accelerate' (or anything similar); the help function also did not help.

       

      All my drives are connected to the same controller (system report attached), and it's running in RAID mode. I want to accelerate the disk on port 0 (WD2001FASS-...) using the ssd on port 1 (KINGSTON ...60G).

      The SSD is 56GB is size, and completely unallocated. I have already performed a low level format using diskpart's 'clean all' (when I open Windows' disk management it asks me to initialise the disk as either MBR or GPT, so I think the formatting worked).

      The HDD is ~2TB, and contains one partition (Basic disk, MBR, NTFS) with flags Page File, Active, Primary Partition.

       

      Motherboard chipset: H270

      CPU: Intel i5-7600K kabylake

       

      Please help, it's driving me up the wall...

       

      EDIT: shrinking and expanding the partition on port 0 didn't help either

       

      Message was edited by: Pitje

        • 1. Re: IRST accelerate option missing
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Pitje,
           
          Thank you for contacting the Intel community.
           
          I’m sorry that it took me some time to come around to this post and to be able to help you.
           
          Just make sure the SSD is unallocated as you already have mentioned above, your operating system needs to be installed with the BIOS set as RAID mode and download the latest IRST.
          Intel® Rapid Storage Technology (Intel® RST) RAID Driver
           
          I found and article that can be helpful for you, please check the following link:
          https://www.tenforums.com/drivers-hardware/4478-guide-fix-acceleration-tab-button-missing-intel-rst.html
          NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
           
           
          Best regards,
           
           
          Ivan.
           

          • 2. Re: IRST accelerate option missing
            Pitje

            Hi,

             

            thanks for the response, I'm not used to receiving any support for software whatsoever, so I'm really happy this forum is being monitored

             

            I downloaded the drivers/IRST you linked, and reinstalled them. Didn't work.

            Next i shrunk both my C: drive and my E: drive (which I want to accelerate). Didn't work either.

            Growing the partitions again also did not help.

            I rebooted every time before seeing if it helped.

             

            The controller is in RAID mode.

             

            Could I unplug the two drives I don't want to accelerate (including my system drive), and then enable acceleration from the BIOS?

             

            I hope there's still some options left...

             

            Pitje

            • 3. Re: IRST accelerate option missing
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Please leave some unallocated space at the end of the mechanical drive. I believe 100 MB should be enough but otherwise increase the amount and try again.
               
              Actually, you can try setting the unallocated space as I have mentioned above but according with the Intel ark website the Intel® H270 Chipset does not support the Intel® Smart Response Technology, you can check here:
              http://ark.intel.com/products/98090/Intel-H270-Chipset
               
               
              Best regards,
               
              Ivan.
               

              • 4. Re: IRST accelerate option missing
                Pitje

                I'm feeling pretty stupid now, I can tell you that...

                If I understand the promo-page (Intel® Optane™ Memory) correctly Optane does roughly the same thing, but with a M2 ssd, right? Do you know whether it has to be a specific model?

                 

                Thanks for the help, I'll mark it as answered.

                 

                Pitje

                • 5. Re: IRST accelerate option missing
                  Zaggan

                  I need some help here, I have the exact same problem, it is driving me crazy, mi processor does support IRST Intel® Core™ i7-6700HQ Processor (6M Cache, up to 3.50 GHz) Product Specifications

                   

                  I don't know how to set my system in order to have the accelerate option available.

                  • 6. Re: IRST accelerate option missing
                    Pitje

                    Hi Zaggan,

                     

                    what chipset does your motherboard have? Could you attach a system report (Under IRST's help function somewhere)? You might get a faster reply if you make your own topic, but I'm not sure what the nettiquette is on this forum.

                    • 7. Re: IRST accelerate option missing
                      Intel Corporation
                      This message was posted on behalf of Intel Corporation

                      Yes, it is similar to that, when combined with a large storage drive; the Intel® Optane™ memory M.2 module accelerates computer performance, while maintaining capacity.
                       
                      Please bear in mind that this product has not been released yet and we still don’t have information when it is going to be release but hopefully it will be soon.
                       
                      By placing this new memory media between the processor and supported storage device, we are able to store frequently used data (programs) closer to the processor which allows the system to access this information more quickly.  By pairing Intel® Optane™ Memory with slower storage devices (like HDDs, SATA SSDs), the PC user can get amazing responsiveness with high capacity local storage.
                       
                      Best regards,
                       
                       
                      Ivan.
                       

                      • 8. Re: IRST accelerate option missing
                        Zaggan

                        Informe del sistema

                         

                         

                        Información del sistema

                        Estado:  Microsoft Windows 10 Pro

                        Versión del SO:  10.0.10586

                        Nombre del sistema:  DESKTOP-MEC762L

                        Fabricante del sistema:  Alienware

                        Modelo del sistema:  Alienware 17 R4

                        Procesador:  GenuineIntel Intel64 Family 6 Model 94 Stepping 3 2.601  GHz

                        BIOS:  Alienware, 1.0.12

                         

                         

                        Tecnología de almacenamiento Intel® Rapid empresa

                        Kit instalado:  15.2.0.1020

                        Versión de la interfaz de usuario:  15.2.0.1020

                        Idioma:  Español (México)

                        Versión de la ROM opcional de RAID:  15.2.1.2771

                        Versión del controlador:  15.2.0.1020

                        Versión de ISDI:  15.2.0.1020

                         

                         

                        Información del sistema de almacenamiento

                        Configuración de RAID

                         

                         

                        Información del hardware

                         

                         

                        Nombre de controladora:Intel Chipset SATA RAID Controller

                        Tipo:SATA

                        Modo:RAID

                        Número de puertos SATA:  3

                        Número de volúmenes:  0

                        Número de dispositivos de repuesto:0

                        Número de discos disponibles:2

                        Reconstrucción de la Conexión en Caliente:Desactivado

                        Fabricante:32902

                        Número de modelo:10274

                        Revisión de producto:49

                        Disco conectado directamente:170127422921

                        Disco conectado directamente:JR1000D31Z2LYE

                         

                         

                        Disco enControladora 0, Puerto 0

                        Estado:  Normal

                        Tipo:SSD SATA

                        Tipo de ubicación:Interno

                        Uso:  Disponible(s)

                        Tamaño:  119 GB

                        Disco del sistema:  No

                        Caché de datos de disco:  Activado

                        Colocación en cola de comandos:  NCQ

                        Velocidad de transferencia: 6 Gb/s

                        Modelo:  SanDisk X400 M.2 2280 128GB            

                        Número de serie:170127422921

                        ID de dispositivo SCSI:0

                        Firmware:  X4130012

                        Tamaño del sector físico:  512 bytes

                        Tamaño del sector lógico:  512 bytes

                         

                         

                        Disco enControladora 0, Puerto 3

                        Estado:  Normal

                        Tipo:Disco SATA

                        Tipo de ubicación:Interno

                        Uso:  Disponible(s)

                        Tamaño:  932 GB

                        Disco del sistema:  Sí

                        Caché de datos de disco:  Activado

                        Colocación en cola de comandos:  NCQ

                        Velocidad de transferencia: 6 Gb/s

                        Modelo:  HGST HTS721010A9E630                   

                        Número de serie:JR1000D31Z2LYE

                        ID de dispositivo SCSI:0

                        Firmware:  JB0OA3W0

                        Tamaño del sector físico:  4096 bytes

                        Tamaño del sector lógico:  512 bytes

                         

                         

                        Puerto vacio

                        Puerto:  0

                        Ubicación del puerto:  Interno

                         

                         

                        -------------------------------------------------

                        System Report

                         

                         

                        System Information

                        OS name:  Microsoft Windows 10 Pro

                        OS version:  10.0.10586

                        System name:  DESKTOP-MEC762L

                        System manufacturer:  Alienware

                        System model:  Alienware 17 R4

                        Processor:  GenuineIntel Intel64 Family 6 Model 94 Stepping 3 2.601  GHz

                        BIOS:  Alienware, 1.0.12

                         

                         

                        Intel® Rapid Storage Technology enterprise Information

                        Kit installed:  15.2.0.1020

                        User interface version:  15.2.0.1020

                        Language:  English (United States)

                        RAID option ROM version:  15.2.1.2771

                        Driver version:  15.2.0.1020

                        ISDI version:  15.2.0.1020

                         

                         

                        Storage System Information

                        RAID Configuration

                         

                         

                        Hardware Information

                         

                         

                        Controller name:  Intel Chipset SATA RAID Controller

                        Type:  SATA

                        Mode:  RAID

                        Number of SATA ports:  3

                        Number of volumes:  0

                        Number of spares:  0

                        Number of available disks:  2

                        Rebuild on Hot Plug:  Disabled

                        Manufacturer:  32902

                        Model number:  10274

                        Product revision:  49

                        Direct attached disk:  170127422921

                        Direct attached disk:  JR1000D31Z2LYE

                         

                         

                        Disk on Controller 0, Port 0

                        Status:  Normal

                        Type:  SATA SSD

                        Location type:  Internal

                        Usage:  Available

                        Size:  119 GB

                        System disk:  No

                        Disk data cache:  Enabled

                        Command queuing:  NCQ

                        Transfer rate: 6 Gb/s

                        Model:  SanDisk X400 M.2 2280 128GB            

                        Serial number:  170127422921

                        SCSI device ID:  0

                        Firmware:  X4130012

                        Physical sector size:  512 Bytes

                        Logical sector size:  512 Bytes

                         

                         

                        Disk on Controller 0, Port 3

                        Status:  Normal

                        Type:  SATA disk

                        Location type:  Internal

                        Usage:  Available

                        Size:  932 GB

                        System disk:  Yes 

                        Disk data cache:  Enabled

                        Command queuing:  NCQ

                        Transfer rate: 6 Gb/s

                        Model:  HGST HTS721010A9E630                   

                        Serial number:  JR1000D31Z2LYE

                        SCSI device ID:  0

                        Firmware:  JB0OA3W0

                        Physical sector size:  4096 Bytes

                        Logical sector size:  512 Bytes

                         

                         

                        Empty port

                        Port:  0

                        Port location:  Internal

                        • 9. Re: IRST accelerate option missing
                          Intel Corporation
                          This message was posted on behalf of Intel Corporation

                          Since you have a laptop you best contact support is your computer manufacturer as they are more familiar with your system and how all the components interact with each other.

                          However, you can try installing the latest version, I know you already have it installed but try reinstalling it.

                          All you need to do is to enable drive acceleration in the Intel® Rapid Storage Technology.


                          Ivan.

                          • 10. Re: IRST accelerate option missing
                            Zaggan

                            Ivan, the option is not available, I can't see the button to accelerate, I know how it works since I have a laptop Dell Vostro which I have accelerated, and from Alienware support they told me to contant Intel

                            • 11. Re: IRST accelerate option missing
                              Pitje

                              If my google skills are still up to scratch, you should have either an Intel CM236 or Intel CM238 motherboard chipset. Both *should* support SRT.

                               

                              1) is your SSD unallocated? This is something different than an empty partition.

                              2) What does the partitioning on your HDD look like? Could you change it such that there is ~200 MB free at the end of the disk? Again, a disk is something different than a partition in this context.

                               

                              If you did both, and it still does not work, try a low-level format of the SSD.

                              • 12. Re: IRST accelerate option missing
                                Pitje

                                Actually, having a second look at your system report: Your SSD is too large. IIRC the maximum SSD size supported is 64GB.

                                • 13. Re: IRST accelerate option missing
                                  Zaggan

                                  As far as I've seen on the Internet, the maximum usable space is 64GB but the SSD can be any size, actually I've found that some people have accelerated their HDD with a 128GB SSD, using 64GB for acceleration and the rest as an extra storage space, on monday I will perform the low level format, the drive is unallocated, same monday I will upload a screenshot of the HDD partition so you can take a look.

                                  • 14. Re: IRST accelerate option missing
                                    Intel Corporation
                                    This message was posted on behalf of Intel Corporation

                                    Thank you for your contribution on this post and Zaggan your right the Intel Smart Response Technology can be configured to consume up to 64GB of space on an SSD and the extra space on SSDs larger than 64GB can still be accessed by the system.
                                     
                                    Please remember that your BIOS needs to be set as raid mode and keep us posted how it goes after formatting your SSD.
                                     
                                     
                                    Regards,
                                     
                                     
                                    Ivan.
                                     

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