Thank you for contacting the Intel community.
To better assist you, would you please provide us with the following information:
Picture of the error will be very much appreciated.
Website where you are downloading the application from.
Check if the hub is connected over the Ethernet network.
I’m following on this post to ask you if your issue has been resolved or if you need further assistance. If you need further assistance, would you please reply with the information requested above to better assist you?
Intel Unite Standalone HUB v 18.104.22.168 installed on Lenovo M900 Tiny, connected with ethernet.
Tested with many Windows based computers and works fine.
When starting the Intel Unite Standalone App on the MAC, we never are asked for the Shared Key. It goes straight to a PIN input and when I write the PIN I get an Enterprise Server Connection Error as seen in screendump 2 and 3.
I have downloaded an installed Intel unite Client OS X Standalone.dmg, version 22.214.171.124, size 5.05 MB
My computer spec. are shown in screendump 1.
Thank you for providing this information, please allow me to further investigate on this issue and once we get an answer we will post it here.