This message was posted on behalf of Intel Corporation
Those are pretty good troubleshoot steps in order to try to fix the problem, the laptop is using Nvidia and Intel graphics, that is called switchable graphics, for this type of configuration it is recommended to use the drivers provided by the manufacturer, on the following link you will be able to see them, not sure if you tried this before, but please try to install them:
Did you try to restore the BIOS to defaults?
Did you try a BIOS update?
Did you make recent changes on the laptop?
If that is the case Windows® 10 has an option to do a reset on the laptop, just enter “recovery options” on the search bar, and then select the option “Reset the PC” and then “Keep files”.
According to the following link the processor inside the laptop is i7-4720HQ, that processor works with Intel® HD Graphics 4600, so here is the latest version of the graphics driver for that controller, please try to install it:
Some laptops have the option in the BIOS to disable a graphics controller, allowing you to choose between Nvidia and Intel, if you have that option please try to disable one or the other to find out which is the source of the problem.
Please let me know the results of trying the steps above.
Any further questions, please let me know.