8 Replies Latest reply on Mar 24, 2017 7:17 AM by Intel Corporation

    Warrenty concerns


      ok  I  have a bad I7 6700k processor and  intel approved the  warrenty return  and  told me in an email  this:


      you will receive an email confirmation with the number 02568316. Please read this email fully in order to know the step by step of the warranty process and the shipping instructions.


      its been almost a week now  and I have yet  to receive this email , I have  the  chip packed etc ect  just need the  confirmation email:

      is it me  or  does  anyone  else  had  this problem ?

      please  help I have saved  for a  very long  time ( older person on disability )

      I would loveto  have  my computer  back as  I use  it  a lot  ,