8 Replies Latest reply on Feb 24, 2017 1:27 PM by Intel Corporation

    New Intel NUC6CAYH boot/display problems

    SchiSchi

      Hello,

       

      I just bought a brand new NUC6CAYH. I installed RAM and a SSD. It looks like it starts but it doesn't displays any output on HDMI or VGA.

       

      The cause of this problem is the case or the HDD tray. If I start the NUC without inserted HDD tray it boots up and displays output via HDMI and VGA. If I put in the HDD tray the screen gets stripes in different colors. I located the problem near the front panel on the left side. It tried to push the board in this location but it is only reproducible if I use the HDD tray.

       

      I recorded a video to better understand my problem:

      https://youtu.be/kQQgcpU1u4U

       

      Does anybody knows something about this problem?

       

      Regards

      SchiSchi

       

      Nachricht geändert durch Sebastian Schindler