5 Replies Latest reply on Feb 23, 2017 2:53 PM by Intel Corporation

    Getting unknown error while Intel Driver Update on Windows 10

    JakeSnake

      I recently Installed brand new parts, and ran into some problems and fixed that just to boot up my computer and install all my drivers and The first one is my chipset driver... But when i do it through the CD i got for msi motherboards it just stops at 99%... Well my next plan is to install it thorugh your guys website and even at that it says unknown error can not install. And i get this crash report as follows:

       

      [123C:12BC][2017-02-14T23:09:28]i001: Burn v3.10.0.1519, Windows v10.0 (Build 14393: Service Pack 0), path: C:\Users\Jacob\Downloads\Chipset_10.1.1.42_Public\10.1.1.42\SetupChipset.exe, cmdline: '-burn.unelevated BurnPipe.{FC14747E-D3E5-4DE7-934C-CD1717A1EDC0} {73E299B3-94DC-43DE-B7AC-50A478A56935} 1628 -overall'

      [123C:12BC][2017-02-14T23:09:28]i000: Initializing string variable 'CHIPSET_PRODUCT_VERSION' to value '10.1.1.42'

      [123C:12BC][2017-02-14T23:09:28]i000: Initializing string variable 'INSTALLER_BUILD_VERSION' to value '3.1'

      [123C:12BC][2017-02-14T23:09:28]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'

      [123C:12BC][2017-02-14T23:09:28]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'

      [123C:12BC][2017-02-14T23:09:29]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Jacob\AppData\Local\Temp\Intel\Logs\Chipset_20170214230929.log'

      [123C:12BC][2017-02-14T23:09:29]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Jacob\Downloads\Chipset_10.1.1.42_Public\10.1.1.42\SetupChipset.exe'

      [123C:12BC][2017-02-14T23:09:29]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Jacob\Downloads\Chipset_10.1.1.42_Public\10.1.1.42\'

      [123C:12BC][2017-02-14T23:09:29]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.

      [123C:12BC][2017-02-14T23:09:29]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [123C:12BC][2017-02-14T23:09:29]i000: Loading managed bootstrapper application.

      [123C:12BC][2017-02-14T23:09:29]i000: Creating BA thread to run asynchronously.

      [123C:0B30][2017-02-14T23:09:29]i000: ** MBA ** Command line:-overall

      [123C:0B30][2017-02-14T23:09:29]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'

      [123C:0B30][2017-02-14T23:09:29]i000: ** MBA ** Calling Engine.Detect()

      [123C:12BC][2017-02-14T23:09:29]i100: Detect begin, 3 packages

      [123C:12BC][2017-02-14T23:09:29]i000: Setting string variable 'DotNet35' to value '1'

      [123C:12BC][2017-02-14T23:09:29]i000: Setting string variable 'DotNet40Client' to value '1'

      [123C:12BC][2017-02-14T23:09:29]i000: Setting string variable 'DotNet40Full' to value '1'

      [123C:12BC][2017-02-14T23:09:29]i000: Setting string variable 'DotNet45' to value '394802'

      [123C:12BC][2017-02-14T23:09:29]i102: Detected related bundle: {c7f54569-0018-439c-809a-48046a4d4ebc}, type: Upgrade, scope: PerMachine, version: 10.1.1.9, operation: MajorUpgrade

      [123C:12BC][2017-02-14T23:09:29]i000: ** MBA ** Related bundle detected: BundleTag: '' ProductCode: '{c7f54569-0018-439c-809a-48046a4d4ebc}' Version: '10.1.1.9' PerMachine: 'True' RelationType: 'Upgrade' Operation: 'MajorUpgrade' Result: 'None'

      [123C:12BC][2017-02-14T23:09:29]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.

      [123C:12BC][2017-02-14T23:09:29]i101: Detected package: DotNet45, state: Present, cached: None

      [123C:12BC][2017-02-14T23:09:29]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None

      [123C:12BC][2017-02-14T23:09:29]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent

      [123C:12BC][2017-02-14T23:09:29]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent

      [123C:12BC][2017-02-14T23:09:29]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent

      [123C:12BC][2017-02-14T23:09:29]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None

      [123C:12BC][2017-02-14T23:09:29]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent

      [123C:12BC][2017-02-14T23:09:29]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent

      [123C:12BC][2017-02-14T23:09:29]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent

      [123C:12BC][2017-02-14T23:09:29]i199: Detect complete, result: 0x0

      [123C:12BC][2017-02-14T23:10:06]i200: Plan begin, 3 packages, action: Install

      [123C:12BC][2017-02-14T23:10:06]w321: Skipping dependency registration on package with no dependency providers: DotNet45

      [123C:12BC][2017-02-14T23:10:06]i052: Condition 'NOT VersionNT64' evaluates to false.

      [123C:12BC][2017-02-14T23:10:06]i204: Plan 3 msi features for package: SetupChipsetx86.msi

      [123C:12BC][2017-02-14T23:10:06]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [123C:12BC][2017-02-14T23:10:06]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [123C:12BC][2017-02-14T23:10:06]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [123C:12BC][2017-02-14T23:10:06]i052: Condition 'VersionNT64' evaluates to true.

      [123C:12BC][2017-02-14T23:10:06]i204: Plan 3 msi features for package: SetupChipsetx64.msi

      [123C:12BC][2017-02-14T23:10:06]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [123C:12BC][2017-02-14T23:10:06]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [123C:12BC][2017-02-14T23:10:06]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None

      [123C:12BC][2017-02-14T23:10:06]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx64.msi' to value 'C:\Users\Jacob\AppData\Local\Temp\Intel\Logs\Chipset_20170214230929_000_SetupChipsetx64.msi_rollback.log'

      [123C:12BC][2017-02-14T23:10:06]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\Jacob\AppData\Local\Temp\Intel\Logs\Chipset_20170214230929_000_SetupChipsetx64.msi.log'

      [123C:12BC][2017-02-14T23:10:06]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [123C:12BC][2017-02-14T23:10:06]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

      [123C:12BC][2017-02-14T23:10:06]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

      [123C:12BC][2017-02-14T23:10:06]i207: Planned related bundle: {c7f54569-0018-439c-809a-48046a4d4ebc}, type: Upgrade, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, dependency: None

      [123C:12BC][2017-02-14T23:10:06]i299: Plan complete, result: 0x0

      [123C:0B30][2017-02-14T23:10:06]i000: Setting string variable 'IIF_MSI_SWITCHES' to value 'overall'

      [123C:0B30][2017-02-14T23:10:06]i000: ** MBA ** Getting window handle.

      [123C:0B30][2017-02-14T23:10:06]i000: ** MBA ** Calling Engine.Apply(). Window handle: 263614

      [123C:12BC][2017-02-14T23:10:06]i300: Apply begin

      [065C:06EC][2017-02-14T23:10:06]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, options: 0x7, disable resume: No

      [065C:06EC][2017-02-14T23:10:06]i000: Caching bundle from: 'C:\Users\Jacob\AppData\Local\Temp\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\SetupChipset.exe'

      [065C:06EC][2017-02-14T23:10:06]i320: Registering bundle dependency provider: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}, version: 10.1.1.42

      [065C:06EC][2017-02-14T23:10:06]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: Active, restart initiated: No, disable resume: No

      [065C:0C44][2017-02-14T23:10:06]i305: Verified acquired payload: SetupChipsetx64.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx64.msi, moving to: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\SetupChipsetx64.msi.

      [065C:0C44][2017-02-14T23:10:06]i305: Verified acquired payload: cab4FADBDD6DC6637E75E196F741A3F14D1 at path: C:\ProgramData\Package Cache\.unverified\cab4FADBDD6DC6637E75E196F741A3F14D1, moving to: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\media1.cab.

      [065C:06EC][2017-02-14T23:10:06]i323: Registering package dependency provider: {36A16AC6-68D4-44C3-B224-608601D6B353}, version: 10.1.1.42, package: SetupChipsetx64.msi

      [065C:06EC][2017-02-14T23:10:06]i301: Applying execute package: SetupChipsetx64.msi, action: Install, path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="overall" ARPSYSTEMCOMPONENT="1"'

      [065C:06EC][2017-02-14T23:10:09]e000: Error 0x80070652: Failed to install MSI package.

      [065C:06EC][2017-02-14T23:10:09]e000: Error 0x80070652: Failed to execute MSI package.

      [123C:12BC][2017-02-14T23:10:09]e000: Error 0x80070652: Failed to configure per-machine MSI package.

      [123C:12BC][2017-02-14T23:10:09]i319: Applied execute package: SetupChipsetx64.msi, result: 0x80070652, restart: None

      [123C:12BC][2017-02-14T23:10:09]e000: Error 0x80070652: Failed to execute MSI package.

      [065C:06EC][2017-02-14T23:10:09]i318: Skipped rollback of package: SetupChipsetx64.msi, action: Uninstall, already: Absent

      [123C:12BC][2017-02-14T23:10:09]i319: Applied rollback package: SetupChipsetx64.msi, result: 0x0, restart: None

      [065C:06EC][2017-02-14T23:10:09]i329: Removed package dependency provider: {36A16AC6-68D4-44C3-B224-608601D6B353}, package: SetupChipsetx64.msi

      [065C:06EC][2017-02-14T23:10:09]i351: Removing cached package: SetupChipsetx64.msi, from path: C:\ProgramData\Package Cache\{36A16AC6-68D4-44C3-B224-608601D6B353}v10.1.1.42\

      [065C:06EC][2017-02-14T23:10:09]i329: Removed package dependency provider: {1B02E5E5-D964-4018-9CB0-9836B78BB375}, package: SetupChipsetx86.msi

      [065C:06EC][2017-02-14T23:10:09]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: None, restart: None, disable resume: No

      [065C:06EC][2017-02-14T23:10:09]i330: Removed bundle dependency provider: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}

      [065C:06EC][2017-02-14T23:10:09]i352: Removing cached bundle: {49bc1e38-39b4-4728-9e75-cbe67ba9a329}, from path: C:\ProgramData\Package Cache\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}\

      [065C:06EC][2017-02-14T23:10:09]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{49bc1e38-39b4-4728-9e75-cbe67ba9a329}, resume: None, restart initiated: No, disable resume: No

      [123C:12BC][2017-02-14T23:10:09]i000: ** MBA ** Apply complete. Status: '-2147023278' Restart: 'None' Result: 'None'

      [123C:12BC][2017-02-14T23:10:09]i399: Apply complete, result: 0x80070652, restart: None, ba requested restart:  No

      [123C:0B30][2017-02-14T23:10:09]e000: ** MBA ** Unknown error.

      [123C:0B30][2017-02-14T23:10:12]i000: ** MBA ** ResultCode=1618

      [123C:12BC][2017-02-14T23:10:12]i500: Shutting down, exit code: 0x652

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: CHIPSET_PRODUCT_VERSION = 10.1.1.42

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: DotNet35 = 1

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: DotNet40Client = 1

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: DotNet40Full = 1

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: DotNet45 = 394802

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: IIF_ExtractionMapping_SetupChipsetx64.msi = ;NullDrivers.cab;VersionNT64

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: IIF_ExtractionMapping_SetupChipsetx86.msi = ;NullDrivers.cab;NOT VersionNT64

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: IIF_MSI_SWITCHES = overall

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: INSTALLER_BUILD_VERSION = 3.1

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: NTProductType = 1

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: VersionNT = 10.0.0.0

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: VersionNT64 = 10.0.0.0

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleAction = 4

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleElevated = 1

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleLog = C:\Users\Jacob\AppData\Local\Temp\Intel\Logs\Chipset_20170214230929.log

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleLog_SetupChipsetx64.msi = C:\Users\Jacob\AppData\Local\Temp\Intel\Logs\Chipset_20170214230929_000_SetupChipsetx64.msi.log

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleManufacturer = Intel(R) Corporation

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleName = Intel(R) Chipset Device Software

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleOriginalSource = C:\Users\Jacob\Downloads\Chipset_10.1.1.42_Public\10.1.1.42\SetupChipset.exe

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\Jacob\Downloads\Chipset_10.1.1.42_Public\10.1.1.42\

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleProviderKey = {49bc1e38-39b4-4728-9e75-cbe67ba9a329}

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleRollbackLog_SetupChipsetx64.msi = C:\Users\Jacob\AppData\Local\Temp\Intel\Logs\Chipset_20170214230929_000_SetupChipsetx64.msi_rollback.log

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleTag =

      [123C:12BC][2017-02-14T23:10:12]i410: Variable: WixBundleVersion = 10.1.1.42

      [123C:12BC][2017-02-14T23:10:12]i007: Exit code: 0x652, restarting: No

       

      : Please help me out with this so i can make my computer run like its meant to run.