2 Replies Latest reply on Mar 2, 2017 10:48 AM by Intel Corporation

    nuc6i7kyk loses HDMI audio connection everytime the PC sleeps

    mokh

      I have my NUC connected to Philips 55PFL5601/F7 55" 4K Ultra HD. Every time the PC sleeps, the sound logo on the bottom right corner of the screen gets a red X on it and sound stops working. restarting the PC fixes the issue. I have also found another way to make it work without restarting, which is going to Device Manager and disabling and enabling the Intel Display Audio device (this works 90% of the time, if it doesn't, disabling and enabling the Intel Iris Pro Graphics 580 gets the audio to work again).

       

      I need a permanent solution. Appreciate your help.

       

      Note: I have reinstalled several times every driver related to Audio and made sure I have the most up to date drivers.