Thank you for contacting the Intel community.
To better assist you on this issue, would you please fill out the information at the following link:
Please don’t forget to attach the system information with the latest graphics driver installed:
Intel SSU (System Support Utility) (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility):
Download Intel® System Support Utility
- Download the utility
- Run the exe and select ‘Scan’
- Save and include as an attachment in the Intel Community Forum
Please attach the Report for Intel® Graphics Drivers follow the steps here:
- Click on the “Start Menu” -> Type “DxDiag” -> Press “Enter” -> Wait for the DirectX Diagnostic Tool to finish loading
- In the DirectX Diagnostic Tool, click “Save All Information” -> Save the file DxDiag.txt
- Include DxDiag.txt as an attachment in the Intel Community Forum
- Click on the “Start Menu” -> Type “cmd” -> Then a command shell window will open
- In the command shell, type “dispdiag –out %homepath%\Desktop\DispDiag-Intel-Issue.dat” -> The command shell will output something similar to “Dump File: C:\Users\[username]\DispDiag-########-######-#####-#####.dat”
- Locate the .dat file on your desktop and include DispDiag-Intel-Issue.dat in the Intel Community Forum
Hello Ivan, its me again. Because menyan4 not answered, i guess i will tracking this bug. How OP says, it's impossible to get in game. I tried everything, but game still crashes after creation of character and pressing "Play". One time i heard, a half second of ingame sound. I additionally try old 4352 driver and no changes.
Answers (N/A if not applicable)
Provide a detailed description of the issue
Game crashes after creation of character and pressing "Play"
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%): x
Very Sporadic (<20%):
Brand and Model of the system.
custom GIGABYTE H110M-S2H i3-6100
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
only HD 530
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
SAMSUNG SyncMaster 204B
How much memory [RAM] in the system (see note2 below).
8Gb DDR4 2133
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Windows 10 64bit 10586
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Star Wars - Knights of the Old Republic II 188.8.131.52
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
1280 X 1024 75 Hz
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
Run game, make character and press "Play"
Thank you for the information, we will further investigate this issue. We continuously strive to improve the quality of our products to better serve our users and appreciate feedback on any issues you discover and suggestions for future driver releases.
Thanks for information. This is problem only for GOG version. Steam version works fine,
Solution: if you have GOG version of game, you need Steam version cracked exe.
Or, of course you can buy steam version.
Here different links.
Thank you for the information and I’m glad that this issue was resolved on the game's Steam version and we appreciate you had taken your time to post these findings.