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    Atom C2000 AVR54 issue compensation for customers out of warranty

    petr.koc

      Hello.

       

      My motherboard with Atom C2550 processor died this January after three years since purchase and one month after warranty expiration. Considering the chip is affected with a build-in defect of clock signal malfunction (as mentioned in AVR54 note in Specification update http://www.intel.com/content/dam/www/public/us/en/documents/specification-updates/atom-c2000-family-spec-update.pdf) that was likely the cause of the death of the board how will Intel compensate customers affected who can not RMA their boards by manufacturers?

       

      It is a very bad publicity Intel wasn't able to take care of quality control on its server component and I hope Intel will at least take care of those affected by paying all the costs associated with this issue.

       

      Best regards.

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