5 Replies Latest reply on Feb 10, 2017 4:34 PM by MartyG

    Camera explore cannot capture stream for SR300 most of time.

    GYZhou

      I have intel realsense SR300 sensor. I use Camera explorer in Intel realsense SDK to test it. The camera explorer can detect the sensor. When I tried to do steam capture, occasionally the capture is success but most time the capture is failed. One failure case is that I got the message "ERROR: Device failed due to malfucntioning". or "please waiting" and struct.

       

      Sometime, close and reopen camera explorer or plug and unplug usb cable can solve the issue, but not always.

       

      My systems

      Windows 10, X64.

      Intel Xeon CPU E5-1650

      RAM: 32GB

       

      I appreciate any suggestion.