1 Reply Latest reply on Feb 13, 2017 9:59 AM by Intel Corporation

    SketchUp 2017 won't work with the Graphics Card's OpenGL version

    Vidrio

      Hi.

       

      I recently updated my SketchUp program to the latest version (SketchUp 2017) and when I tried to run the program it gives me the following error:

       

      - Your "Intel(R) HD Graphics" graphics card's OpenGL version is 2.1. SketchUp requires a graphics card that supports OpenGL 3.0 or better.

       

      I have an old PC, but it is working fine until this issue started, now I can't use SketchUp. The following are my PC's specs, if additional information is needed let me know.

       

      Manufacturer: Acer

      Model: Aspire 5742Zwon't

      Processor: Intel® Core™ i5 CPU M 480 @ 2.67GHz

      RAM: 4.00 GB

      System type: 64-bit

      Operating System: Windows 10 Home

      Graphics Adapter Type: Intel® HD Graphics

      Intel® HD Graphics Driver Version: 8.15.10.2900