Thank you for contacting the Intel community.
This unit was recently release and we have not received reports about issues like this from other customers, if anyone else is having similar issues is free to post on this thread.
What is the SO-DIMM memory part number and the M.2 SSD (Solid-State Drive) or 2.5-inch SATA drive model?
Have you check if the SDD is firmly installed in the NUC? Try reseating the SSD to make sure it is correctly seated.
Are there any changes made in the BIOS? Try setting the BIOS to default settings, access the BIOS and press F9 on your keyboard and then press F10 to save the changes.
Would you please attach your system information?
Intel SSU (System Support Utility) (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility):
Download Intel® System Support Utility
- Download the utility
- Run the exe and select ‘Scan’
- Save and include as an attachment in the Intel Community Forum
sorry for the delay, but the time I had for playing with the NUC was spend for the other issue regarding UHD@60Hz.
> What is the SO-DIMM memory part number
Kingston HyperX Impact SO-DIMM 4GB, DDR4-2133, CL13-13-13 (HX421S13IB/4)
> What is 2.5-inch SATA drive model?
Corsair Force 3 F120 120GB (CSSD-F120GB3-BK)
> Are there any changes made in the BIOS?
I changed some little things like EFI/BIOS, USB Legacy. Nothing special which could cause that noise imho.
> Have you check if the SDD is firmly installed in the NUC? Try reseating the SSD to make sure it is correctly seated.
Will try that soon
> Would you please attach your system information?
The machine is running Ubuntu -> will be hard with a windows tool - sorry
Thanks for the information, please let me know how it goes after reseating the SSD, if the problem persists we can help you evaluate your warranty options for the CPU.
I now readded the SSD without any effect. Afterwards I changed it (to guarantee it's not the SSD itself causing the noises) and installed a SanDisk drive and fixed it with all four screws: no change.
Then I got the idea to disable the HDD light frame in the front... and yes now it is much more quiet (you only can hear it if you are on < 10cm distance). So is there something broken with that LED? (is it a LED?)
Actually the issue persists. I tried different modes of the LED and ended with disabling it completely to reduce the noise as much as possible. Right now I am awaiting rguevara feedback on another thread to determine if I need to change the unit.
Hi Ivan, you misunderstood me. The other thread is not related to that problem here. I just wanted to clearify all issues before changing the unit.
I’m apologize about the misunderstood, and if you want to clarify all issues before changing the unit, that will be great.
Please let me know if you need further assistance and I will be more than glad to help you.