Thank you for contacting the Intel community.
Have you tried different ram? Different brand, you can check some validated rams by Intel at the picture below:
Module manufacturer Module part number Module size Module speed Corsair CMSO4GX4M1A2133C15-ESS 4 GB 2133 MHz Corsair CMSO8GX4M1A2133C15-ESS 8 GB 2133 MHz Hynix HMA41GS6AFR8N-TF 8 GB 2133 MHz Hynix HMA451S6AFR8N-TF 4 GB 2133 MHz Micron MTA16ATF1G64HZ-2G1 8 GB 2133 MHz Micron MTA8ATF51264HZ-2G1 4 GB 2133 MHz Samsung M471A1G43DB0-CPB 8 GB 2133 MHz Samsung M471A5143DB0-CPB 4 GB 2133 MHz Silicon Power SP004GBSFU213N02 4 GB 2133 MHz Silicon Power SP008GBSFU213N02 8 GB 2133 MHz Transcend TS1GSH64V1H 8 GB 2133 MHz Transcend TS512MSH64V1H 4 GB 2133 MHz
Thanks for helping, but unfortunately I don't have any other RAM yet to test it with. Is there any inside info maybe, what is the true reason of such strange behavior, i.e. is it software or hardware problem? In case of software issue it'll be reasonable to wait for a new bios version, maybe, or new drivers, in case of hardware mistake - there is no way to fix(worstest scenario)
My request to Intel support was closed without explanation or any response, maybe you need some additional info?
Try to access in safe mode, if you access Windows in safe mode and you don’t get this issue, then most likely the issue is with an app that is installed or a corrupted driver, if you still get BSOD when access Windows in safe mode then this is most likely a hardware issue.
You can also try Windows® update and make sure all important updates are installed, you can try reinstalling drivers as well but since you mentioned that you reinstall the operating system and also you tried with Linux* and the issue persists, reinstalling the OS is the nuclear option. It will blow away your existing system software, replacing it with a fresh Windows system. If your computer continues to blue screen after this, you likely have a hardware problem.
At this point, it is easier to try with different RAM as it is the most common failure that causes BSOD or you can try to test your RAM in a similar PC if it is possible.
Chronology of events let me assume that it's not about software. Just in case here it is:
1) Unpacking new NUC
2) Unpacking new RAM and new SSD
3) Assembled all together
4) Downloaded new Windows 10 Pro image (1607) from Microsoft site
5) Installed Windows 10 Pro
5) Installed Google Chrome browser and fresh, manually downloaded, appropriate drivers from Intel's site
6) Installed Steam client and couple of popular games
7) Installed Intel's drivers tool, found that some of previously installed drivers versions differs from those in drivers tool list
8) After two weeks received first BSOD, with "IRQL_NOT_LESS_OR_EQUAL" stop code
9) After reboot, worked fine for 10 mins then received next one with another stop code, if I'm not mistaken, it was "KMODE EXCEPTION NOT HANDLED"
10) With Windows boot menu I've restored to the restoration point from driver installation period, but received new stop code and it was endless rebooting with random stop codes, untill I've tried Safe Mode, that works fine. Yes I know - it meas that it's a software problem, my thoughts were the same, so I've decided to reinstall Windows from the scratch, i.e. removing partions, formated new one, totally fresh install. This time I've been interrupted by BSOD in between points 5) and 6)... groundhog day continues with custom setups - fresh Windows install with no drivers at all, BSOD at Chrome installing point, without Chrome installing, drivers dowloading with Edge browser(was such mad idea that is maybe a Microsoft's revenge for Chrome), updating bios to 0057 version then fresh Windows installations,
11)Memtested RAM with MemTest86 - Offical Site of the x86 Memory Testing Tool(about 6 hours), Memchecked RAM with Windows 10 Memory Diagnostics Tool, both with no errors.
12) Linux Ubuntu Mate setup on another disk, got freeze from the start, almost the same with OpenSUSE
13) Then, reading Intel's community discussions, realized that some ppl has same problems, tried to find out which one is about my NUC, tried different combinations of RAM placement and SSDs
And here we are.
Waiting for new RAM from my NUC seller.
Still believe, that NUC is a great product, thanks Ivan
Thanks you for your assistance
Un/Fortunately I've recieved proposition from Intel Support team to send my NUC back, before my seller replaced my RAM, so cant confirm that it was RAM problem.
Waiting for totally new device (new NUC).
This post can be closed of course.