1 Reply Latest reply on Feb 8, 2017 12:34 PM by Intel Corporation

    i7-6700, Random freezes and reboots on ubuntu

    dlapin

      My system randomly freezes and reboots. Also it is true if try to boot ubuntu from flash drive and I tried to use different ubuntu versions like 14 or 16.10, currently using 16.04. Looks like a hardware problem. So I installed mcelog to catch this kind of errors. For previous reboots I get:

      TIME 1486052195 Thu Feb 2 18:16:35 2017
      MCG status:
      MCi status:
      Uncorrected error
      Error enabled
      Processor context corrupt
      MCA: Internal parity error
      STATUS b200000000010005 MCGSTATUS 0
      MCGCAP c0a APICID 6 SOCKETID 0
      CPUID Vendor Intel Family 6 Model 94

      mcelog: failed to prefill DIMM database from DMI data
      Hardware event. This is not a software error.
      MCE 0
      CPU 3 BANK 0
      TIME 1486108417 Fri Feb 3 09:53:37 2017
      MCG status:
      MCi status:
      Error overflow
      Uncorrected error
      Error enabled
      Processor context corrupt
      MCA: Internal parity error
      STATUS f20000c000010005 MCGSTATUS 0
      MCGCAP c0a APICID 6 SOCKETID 0
      CPUID Vendor Intel Family 6 Model 94

      mcelog: failed to prefill DIMM database from DMI data
      Hardware event. This is not a software error.
      MCE 0
      CPU 3 BANK 0
      TIME 1486147573 Fri Feb 3 20:46:13 2017
      MCG status:
      MCi status:
      Error overflow
      Uncorrected error
      Error enabled

       

      Also I have Windows 10 installed on my machine and for windows there was no crashes My machine:

      • Motherboard: MSI H170A PC Mate (MS-7971)
      • CPU: QuadCore Intel Core i7-6700, 3400 MHz (34 x 100)
      • GPU: MSI GTX 970 (MS-V316)