Thank you for contacting the Intel community.
On the subject you mention that there is no post but just to make sure, can you still access the BIOS by pressing F2 on your keyboard when the system boots? If you cannot access the BIOS, try with the power button to access the bios. The power button menu is accessible via the following sequence:
- Make sure the system is off, and not in Hibernate or Sleep mode.
- Press the power button and hold it down. The system emits three short beeps from the PC speaker. You can plug headphones into the front panel audio jack to hear the beeps.
- After the beeps, release the power button before the 4-second shutdown override. The power button menu displays.
- Press F2 to enter Intel® Visual Bios and then press F9 to restore BIOS factory default values and then press F10 to save and exit Intel Visual BIOS.
If the problem persists, try again doing a BIOS recovery; please follow these instructions to do the BIOS recovery:
BIOS Recovery Update Instructions for Intel® NUC
Bios Version: 0057
If you are able to make the system work again, please make sure you follow the instructions to use the Intel® Integrator Toolkit
To use this utility
- Unzip the contents of this download package.
- The included Intel Integrator Toolkit User Guide.pdf contains complete instructions on how to use the utility.
Note: The ITK6.efi program must be run from a FAT32-formatted USB drive. The system where you run the utility (an Intel NUC) must have the Internal UEFI Shell option enabled in the BIOS.
To enable the Internal UEFI Shell on Intel NUC:
- Press F2 during boot to enter BIOS Setup.
- Go to Advanced -> Boot -> Boot Configuration.
- In the Boot Devices pane, enable Internal UEFI Shell (or Configuration, depending on your product).
- Press F10 to save and exit BIOS Setup.
I hope this can help.
thank you for your answer. Unfortunately, the steps are hard to get through without a display.
If a display is connected to the machine it will turn on a display signal (the monitor turns on, but displays a black screen) and then will cease to react to any input (not even num-lock).
With no display connected I can go through the motions, but i possibly fail on confirmation screens i can't see.
I tried a BIOS recovery using the first method (without the jumper) and that didn't change anything. It blinked a few times, restarted twice and then bootet back into windows - but it will still only boot when no display is connected.
I already tried erasing NVRAM (by flipping the jumper position) and the second BIOS Recovery method (by removing the jumper and booting with a USB *.bio file connected) - no change.
UEFI Shell has the same problem. I know it's activated (unless my recovery attempts disabled it) but I can't get to it without a display.
Is there any way accessing the UEFI Shell (or ITK) remotely? Maybe a serial connector?
Connecting a display _after_ boot works, but only with the OS already booted. UEFI/BIOS will not detect or run a display connected after turning it on.
Without display it is hard to accomplish this. At this point, we can help you evaluate your warranty options for the Intel® NUC.
I sent you a Private Message with further instructions.
I'd like to try reproducing this issue. Could you please Private Message me the logo you used as well as the BIOS version you had on your NUC? I assume it was 57 as you stated earlier, but I just want to double check.