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This message was posted on behalf of Intel Corporation
Thank you for joining the Graphics community.
I would like to gather more information in regard to your system, these pieces of information will help to address this matter. So, please respond to the following;
- Provide your processor model.
- Provided your computer model.
- What is the operating system you have installed?
- Let me know the driver version you are running. Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.