2 Replies Latest reply on Feb 16, 2017 6:44 PM by Intel Corporation

    bioshock error

    GORYGEARS

      I am trying to install the bioshock game from the disk and it is giving me an error at the end. The error states that there is an error with the intel processor. i would like to know how to resolve the issue. The message is below.

       

       

      "A required security module cannot be activated.

      This program cannot be executed (8016).

       

       

      Please have a look at http://www.securom.com/message.asp?m=module&c=8016 for further, more detailed information."

        • 1. Re: bioshock error
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello GORYGEARS,

           

          Thank you for joining the Graphics community.

           

          I would like to gather more information in regard to your system, these pieces of information will help to address this matter. So, please respond to the following;

          • Provide your processor model.
          • Provided your computer model.
          • What is the operating system you have installed?
          • Let me know the driver version you are running. Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

           

          Regards,

          Amy.

          • 2. Re: bioshock error
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            GORYGEARS, I am following up your thread, so please let me know if you still need assistance on this matter.
             

            Regards,

            Amy.