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Driver set up problem

SYıld4
Beginner
1,690 Views

Hello,

Since yesterday I have been having a great problem with my Intel(R) Graphics 4600. It wouldn't let me open Nvidia control panel but I solved that problem by firstly uninstalling my Nvidia graphics driver with DDU and then Intel. Right now I am using Microsoft's driver (i guess, it is the one shown instead of Intel's driver at Device Manager panel) alongside Nvidia's. I tried downloading both Intel's latest and an older version but they both get stuck at setup process. It stops the set up when it tries to install Graphics driver. I am using Windows10 and GTX960M. I have a special manufacturer. (At the attachment you will see a photo of Device manager before I uninstalled Intel driver.) I am open to any solutions.

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Stefan3D
Honored Contributor II
507 Views

Since your problem is just a day old, roll back via "system restore".

I add a screenshot for reference.

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idata
Employee
507 Views

Hello:

 

 

Thank you very much to Stefan3D for the information posted above.

 

 

To Reavak:

 

 

Thank you very much for providing those files.

 

 

Besides trying the suggestion above, also remember that when you use an external graphics card the onboard Intel® graphics get disable automatically, in this case then to install the proper drivers we need to get them from NVIDIA's web site:

 

 

http://www.geforce.com/drivers http://www.geforce.com/drivers

 

 

Now, as an option you can try to install the following drivers, they are the latest version for Intel(R) HD Graphics 4600 controller and here you have the instruction to install it manually::

 

 

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

 

 

Driver 4501:

 

 

https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496

 

 

Or driver 4463:

 

 

https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496 https://downloadcenter.intel.com/download/26079/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496

 

 

If you are using a laptop then the best thing to do will be to install the drivers provided by the manufacturer.

 

 

Any further questions, please let me know.

 

 

Regards

 

 

Alberto

 

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idata
Employee
507 Views

Hello Reavak:

 

 

I just wanted to check if you were able to try the steps above and if the problem persists or if it was resolved?

 

 

Any questions, please let me know.

 

 

Regards

 

 

Alberto

 

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